When is someone going to take control of orphans

[tipo158]

Originally Posted by a2jack

Wife read somewhere on the web that Internet Brands was going take over allocation of the orphans.

Great! IB haven't made a big enough mess with the reserve & configure system. Might as well give them the orphan list so they can mess it up too.

[tipo158]

Originally Posted by MercuryX100

I thought orphans would be offered to everyone on the dealer's reservation list, in order of reservation. Of course that was before we found out the dealer's lists are basically just the next batch of cars due in. I had assumed the dealers would get a list of everyone in their area who reserved.

Some dealers, like the Seattle one, are trying to put together a list of reservation holders for their orphans (by car color/feature preference, order by res. conf. #). I trust those dealers to get it right more than I trust Internet Brands.

[gamernotwatcher]

The dealer network is in control. Consider it a Federal oversight over the State, it retains limited governmental control. The State rules!

[centerxtreme]

Nonetheless, It would have been nice to see a fair and reasonable standard established by PAG. Seattle would have provided a great model. IMHO

[2micro4u]

Soon we will all have a SMART one way or another.

[abseventeen]

I had an email regarding this topic with a person I know at smartusa. He is a good one to believe what he says will happen. They (smartusa) are implementing a plan to do that very thing Seattle is doing. Apparently a lot of dealers are doing this. So give them time and this will be resolved. From what I understand this next shipment of cars is going to be a lot! It will also help until this is plan has been adopted by all dealers; let your dealer know what car you ordered. Tell them if you get the orphan then they can sell your give you car to someone else. But tell your dealer. They might not know who ordered what. My dealer only knows I ordered a passion coupe and it is on the boat now.

I hate to say it b/c I can't do it. Have some patiance and they will come.

[mefam4]

spoke to St Louis dealer today and they have not had an orphan yet. the regional smart guy told them that that is a bit unusual. st louis ids getting 24 cars a month and that is about all they know.

[smartyPantz]

Well I just received a call from Russ at smart center Annapolis letting me know that he put me on their orphan list.
)

cool.

[bumblebee]

I would think that the orphans are on a first come first serve basis and the dealers could care less if you already have a reservation or not. They simply try to sell these cars as fast as they can. But I could be wrong. JMO

[CruisingAZ]

I had Tracey at smart of Chandler to put me on the list but I only want a car if is the same as the one I am going to configure. I can wait and it gives me more time to save so I can pay cash.