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Old 04-29-2008, 07:45 PM   #1 (permalink)
 
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Reserved 4.19.08 eta 11.08 to 1.09

What do think of this email I received from Smart?
Dear smart Enthusiast, Thank you for your interest in smart USA. Your reservation is currently active in our reservation system. . In the upcoming weeks to months you will be invited to configure and finalize your vehicle. Please log onto our website at www.smartusa.com , select Delivery Date Estimator and type in your email address. Be sure to enter your email address starting in the first available space: Estimated ETA Date: November 2008 to January 2009 If you have any other questions or concerns, please contact us via email or by phone at 1.800.smartusa. Thank you for your interest in smart USA. You will be hearing from us soon! Freda Adkins Customer Service 1.800.smartusa www.smartusa.com

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Old 04-29-2008, 08:18 PM   #2 (permalink)
 
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Could that possibly be a form letter saying, "Hey, you're still in the system. We will get back to you on configuring your car. Check out the cool DDE on our home page and see if you can get an estimated delivery date while you are patiently waiting."

:-) :-) :-)
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Old 04-29-2008, 08:25 PM   #3 (permalink)
 
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Not bad for DDE. I ordered mine Sept 2007 and my DDE is July - Sept 2009! I'm keeping that reservation, but I bought an orphan 2 weeks ago. The car is well worth the wait, in 2 weeks we have already put 2200 miles on it and laugh all the way to the gas pump.
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Old 04-30-2008, 08:15 AM   #4 (permalink)
 
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2009 Model info....

If your ETA is 4Q08/1Q09 you will likely get an '09 model.

Please post your info when you configure ...

I have heard from dealer that my 04.28.2008 reservation will likely be for an '09 model year, but havent been given any info on what changes to expect. Rumors are No Yellow and Redder Red.

I, like many others, am anxious to learn about any changes to options and prices for '09
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Old 04-30-2008, 09:29 AM   #5 (permalink)
 
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Wow! That sounds like the DDE is broke... LOL

Did you call the 800 number to confirm?
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Old 04-30-2008, 10:02 AM   #6 (permalink)
 
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This reservation, DDE time frame just doesn't sound right at all.

I reserved on 9/8/07 (#1347).

I confirmed on 4/4/08.

My DDE says December 08 - Feb 09.

That means I'll have waited 15 to 17 months for this car! Even people who are reserveing now are looking at less than a year wait. Those that were early reservers also wated a year or so. It seems to me that those of us who reseved last fall have the longest wait of all.

Then I hear that those confirming as little as one week after me are getting 09's!

Does smart really think poeple will wait 17 months to buy an '08 car in Feb 09?

Hmph!
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Old 04-30-2008, 10:08 AM   #7 (permalink)
 
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don't panic. the DDE gets more accurate as delivery time approaches.
it's probably safe to say it'll be at least a year.
there are apparently now over 50,000 reservations. with only a few thousand already delivered. the math speaks for itself.
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Old 04-30-2008, 10:25 AM   #8 (permalink)
 
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Quote:
Originally Posted by Lainey_1347 View Post
This reservation, DDE time frame just doesn't sound right at all.

I reserved on 9/8/07 (#1347).

I confirmed on 4/4/08.

My DDE says December 08 - Feb 09.

That means I'll have waited 15 to 17 months for this car! Even people who are reserveing now are looking at less than a year wait. Those that were early reservers also wated a year or so. It seems to me that those of us who reseved last fall have the longest wait of all.

Then I hear that those confirming as little as one week after me are getting 09's!

Does smart really think poeple will wait 17 months to buy an '08 car in Feb 09?

Hmph!
1235 with reservation placed 20 May 07.
Configured 1 March 08.
DDE estimates delivery Dec 08 - Feb 09.
19 to 21 months wait for reserved and configured smart.
Glad I got an orphan that was close enough to what I wanted.
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Old 04-30-2008, 10:30 AM   #9 (permalink)
 
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Quote:
Originally Posted by craven3557 View Post
What do think of this email I received from Smart?
Dear smart Enthusiast, Thank you for your interest in smart USA. Your reservation is currently active in our reservation system. . In the upcoming weeks to months you will be invited to configure and finalize your vehicle. Please log onto our website at www.smartusa.com , select Delivery Date Estimator and type in your email address. Be sure to enter your email address starting in the first available space: Estimated ETA Date: November 2008 to January 2009 If you have any other questions or concerns, please contact us via email or by phone at 1.800.smartusa. Thank you for your interest in smart USA. You will be hearing from us soon! Freda Adkins Customer Service 1.800.smartusa www.smartusa.com

I think if your dealership is the DFW one AND if you didn't have a typo for your information there then you're moving ahead of those who have waited considerably longer. You JUST reserved in April of 08 and have an DDE a month earlier than mine. I reserved in May of 07 apx one year earlier than you.
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Old 04-30-2008, 01:48 PM   #10 (permalink)
 
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It's weird the DDE won't give me a date. That why I emailed Smart and got that response. I was quite surprised because I had figured a year but I will certainly take Nov08 thru Jan09 all day long. In TX I'll be driving with the top down at that time.
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