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Old 03-18-2010, 11:30 AM   #1 (permalink)
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San Jose out of business.

I heard San Jose closed their doors. I am having my service and extended warranty transfered to another dealership.


Last edited by lowndex; 03-20-2010 at 06:35 PM.
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Old 03-18-2010, 01:53 PM   #2 (permalink)
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Wow. The one on Stevens Creek? They did the warranty clutch for me last week.
Great experience. In fact the service manager called me just yesterday to follow up. I guess SF is now my smart center... too bad! It makes a trip to the dealer a lot more involved.....
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Old 03-18-2010, 04:20 PM   #3 (permalink)
 
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Not true- I just spoke with them

This is not true. The Smart dealership is now called Smart Center Stevens Creek and its in Santa Clara but it is just blocks from the old San Jose dealership.

I just called them and they helped me to set my clock over the phone-apparently the owners manual says to press the left button but you have to press the right button. And they assured me that they are indeed still in business!
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Old 03-18-2010, 06:25 PM   #4 (permalink)
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K. That makes sense. When I was in there last week for my clutch work their business seemed quite robust. I was floored to hear they went toes up.

Great people, by the way. I like my smart center a lot.

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Old 03-18-2010, 07:20 PM   #5 (permalink)
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Can we get the title of this thread adjusted.
Don't want any wild rumours going here
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Old 03-19-2010, 08:52 AM   #6 (permalink)
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Is the Santa Clara dealership the same owner?

Or is the Santa Clara dealership new ownership?
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Old 03-19-2010, 09:27 AM   #7 (permalink)
 
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Hi everyone,

Here's the thread that Ryan started about smartcenter San Jose moving to smartcenter Stevens Creek. smartcenter San Jose sent out email notices about the change last year.

I've had great service from Ryan's staff at Stevens Creek and the staff at smartcenter Walnut Creek.

Quote:
Originally Posted by Ryan@smartstevenscreek View Post
Hello everyone, I wanted to let all of you know that Smart Center San Jose has shut down. We have opened at a new location as Smart Center Stevens Creek and are now a proud member of the Penske Automotive Group. We are currently up and running and have Smart cars available for immediate purchase for anyone interested. If anyone has any questions please feel free to ask me here or call the Smart Center anytime at (408)213-7880. We are located at 4175 Stevens Creek Blvd. Santa Clara, CA.

Thank You,
Ryan Amundsen
Product Specialist
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Old 03-19-2010, 11:35 AM   #8 (permalink)
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Sounds like new ownership; not a location change.

So, it sounds like there is new ownership for the Santa Clara Smartcenter. Good to hear the Santa Clara dealership is doing well.

Now, will they honor business deals made by San Jose (like, extended warranty agreements, prior service issues, etc..) or ........?
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