smart center Sacramento, CA - The Niello Company

[2K4CE]

Hope you have some for test drive this friday.

[smartcentersarasota]

hey nick! my name is anthony. not sure if you remember, but i was in your group at the smart training seminar in october. just wondering how things were going out there?

[nickinsacramento]

We absolutely will have cars available for test drives on Friday. Our Red Cabrio got it's windshield cracked while test driving behind a semi-truck that was hauling rocks. It's available for test-drives, though, just like our silver passion coupe. That thing is a champion; we've been driving it since we've been open, and some of us have driven it pretty aggressively, but it's holding up SO WELL! It really seems like a small Mercedes- no wonder, huh?

[2K4CE]

Great! It's a passion coupe that I wanted to test drive. Thanks for the reply.

[EdwardDennis]

Jason Burcina phoned me today to report that my white Passion is 30 days out!

[SmartGuy916]

If you are a person that values your time and money like myself then I would choose to go to another dealership then this one. The people that work here I do not trust and they over charge for everything. I regret doing business with them and I will now take my car to San Jose for service just so I don't have to deal with the Niello company again.

[rgbeath]

Hey SmartGuy916 ... see the private message I sent you. Also you may want to look at the public message I posted about delivey at Niello back in March after we took delivery.

Dick Beath

[Petutti]

Sacramento Smart is the best as far as I am concerned. I would buy 1000 cars from them (if I could afford it!) Nick, Jason, Lindsay,Tony, Andy, Elbert, Jennifer and Vince . . . nothing but wonderful. fun and professional customer service. Personally, my experience with them was great.

[factor9]

Originally Posted by SmartGuy916

If you are a person that values your time and money like myself then I would choose to go to another dealership then this one. The people that work here I do not trust and they over charge for everything. I regret doing business with them and I will now take my car to San Jose for service just so I don't have to deal with the Niello company again.

Sorry you feel that way. I picked up my smart on May 2nd, and ever since I received a personal phone call last March from Jason, I have had the best new car purchase experience at Niello's smart center Sacramento in my 42-year adult life. From my perspective, the entire crew has been extremely caring, honest and responsive to our questions, special needs and concerns.

Considering the fact that we have all been waiting for our cars for a long time and all these dealerships are only four months old, I think they've done a remarkable job getting our cars delivered in a timely fashion, with very few mishaps and at prices that we had expected. Knowing that the majority of our buying experiences have been conducted via the Internet, smart canter Sacramento has personalized the process and made each of us to feel like we were their only customers.

Fortunately, I won't have to go past Sacramento to purchase parts/accessories, obtain professionalf service for my smart fortwo or just grab a cup of coffee and hang out with the staff who knows us on a first name basis and treats us like family. Good luck in San Jose!

[JohnnyBGangsta]

I have similar feelings as SmartGuy. I did not like my experience with Nick so I bought from San Jose. I guess for warranty service I will take my car to Sacramento, maintanence I will do myself, but for a purchase of another Smart I will go back to San Jose.