We're getting pretty excited here! We are sending 2 of our technicians to Michigan next week for technical training. I have been trying to read up on the features of your cars so I can serve you better when we open next month. I would appreciate any tips you guys have for me, both about the cars, and about how you would like to be serviced!
Joe, you can find lots of comments about dealers - good and bad. Most folks are looking for the usual things: prompt responses to e-mails and phone calls, feedback on technical questions, wide range of parts and accessories, and support of local smart owners. There's a pretty active (and vocal) group of owners in your area and they'll probably be happy to give you lots of input as the dealership gets up to speed on the smart.
There's a pretty active (and vocal) group of owners in your area and they'll probably be happy to give you lots of input as the dealership gets up to speed on the smart.
I met some of the people at Falkner, Trevos and they all look to be excited and enthusiastic about becoming a smart dealer. They all look to be a professional and friendly organization. Can't wait to see the sign go up.
Tom, be honest. You were just kissing butt and trying to get some freebies.
Rule of thumb: be nice to those that might work on your car.
When the Saturn people were checking out my ride, it felt like the well rehearsed show-n-tell that all smart owners are familiar with. Interesting that one of the first questions was 'how do we get this on a lift?'
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1 - LT N FLFY
2 - Forests ride
3 - Little Blue
4 - Big Red
"the car", "la voiture"
1976 Rover Mini
2003 Chevrolet Corvette Z06
2007 Mercedes-Benz E320 Bluetec (SOLD)
2009 smart Passion (Gone)
2011 smart Passion
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