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Old 01-24-2009, 03:45 PM   #1 (permalink)
 
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Excellent Service at smart center SF! :)

I brought my smart in for its 10k service, I didn't even have an appointment, I just called ahead and the service manager said they would did it while I awaited up in the "loft" -- great fun that, I got to play with the new radio display they have there.. David and I were swapping out our iPods and iPhones to watch movies, YouTubes, and listen to tunes -- and Michelle, mmm she is so sweet and gorgeous, it was great sitting there being able to chat with her as well ;)

Not only that, it was a work day for me so having the WiFi and power outlets to setup my laptop was great, I was able to keep a pulse on business and keep up on the constant throng of emails I get during the day...

The manager provided me with coffee, water, and even offered I take whatever I liked from the fruit basket in his office.

So, all around an excellent, enjoyably pleasant experience, as every visit has been for me thus far. Not long after that..

When I came down to pickup my car after it's oil change, oil filter change, and environmental filter... I see that they also detailed it for me for free, mmm boy did it need it, and they did a great job!

Yay! Another happy report for smart center San Francisco Great job, team, you folks rock! Whatever issues anyone may have had before, believe me they are now sorted..

Oh, and the new brand manager runs a tight ship! He is very enthusiastic about being engaged with the smart community, they will sponsor our events moving forward!

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Old 01-24-2009, 08:38 PM   #2 (permalink)
 
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Great to hear. Thanks for posting!!
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Old 01-24-2009, 08:59 PM   #3 (permalink)
 
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Glad to hear it no doubt, but from the sound of some of your prior posts you are pretty tight with them, no? Might have helped with the showing up sans appointment and such..

Do you happen to know the charge for labor alone, if it was on your invoice? With other cars I have found that service allows you to bring your own oil or other items, since you can get it cheaper from other sources most of the time, and just charge for service. It just occured to me while posting as I just saw the same basic thing quoted for service alone with the BYO stuff on another car.
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Old 01-24-2009, 10:43 PM   #4 (permalink)
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Garage
My 10K service pricing included these items:

Labor $105.70
Tax $6.83
Oil $27.80
Oil Filter $12.60
Cabin Air Filter $39.88
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Old 01-25-2009, 12:25 PM   #5 (permalink)
 
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Quote:
Originally Posted by saronian View Post
My 10K service pricing included these items:

Labor $105.70
Tax $6.83
Oil $27.80
Oil Filter $12.60
Cabin Air Filter $39.88
Thank you again
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