120 Day email

dd1 · 12-01-2008, 03:58 PM

Patience pays off. just got the 120 day delivery email from Smart. Feels like it's been 16 months, It has. All down hill now.

**jwight** · 12-01-2008, 04:05 PM

Quote:

Originally Posted by dd1

Patience pays off. just got the 120 day delivery email from Smart. Feels like it's been 16 months, It has. All down hill now.

Hmmmm. Dealer's telling us our car is due in 25 Jan 09 - no email yet.

Whoops, this just in:

Quote:

Great News! We are excited to inform you that your smart fortwo is scheduled to arrive in the United States within the next 120 days. Based on your address of record, your order has been assigned to

smart center Cincinnati
9847 Kings Automall Dr
Cicinnatti, OH 45249

Phone Number: (513) 851-5900

smart center Cincinnati will be contacting you soon to work out details of your purchase agreement and arrange for delivery. When you enter into a purchase agreement with the dealer, your $99 reservation fee will be applied to the purchase price. If you decide, for any reason to cancel your order your deposit will be refunded to you in full and your vehicle will be offered to another consumer.

We look forward to you joining the nearly one million smart fortwo owners throughout the world. All of us from the smart USA team thank you for choosing the smart fortwo and we stand ready to assist you in any way possible.

Kind regards,

Dave Schembri
President, smart USA

SmartDigger · 12-01-2008, 07:34 PM

Quote:

Originally Posted by jwight

Hmmmm. Dealer's telling us our car is due in 25 Jan 09 - no email yet.

Whoops, this just in:

Same here dealer said 3-5 months from 9/9/08. No E-mail here.

jediknight36 · 12-01-2008, 07:43 PM

Im looking at a delivery in Feb 09 and no email like that.

dd1 · 12-02-2008, 05:46 AM

JWight,

Yep same email.

Great News! We are excited to inform you that your smart fortwo is scheduled to arrive in the United States within the next 120 days. Based on your address of record, your order has been assigned to

smart center Dallas
6113 Lemmon Ave
Dallas, TX 75209

Phone Number: (214) 224-7200

smart center Dallas will be contacting you soon to work out details of your purchase agreement and arrange for delivery. When you enter into a purchase agreement with the dealer, your $99 reservation fee will be applied to the purchase price. If you decide, for any reason to cancel your order your deposit will be refunded to you in full and your vehicle will be offered to another consumer.

We look forward to you joining the nearly one million smart fortwo owners throughout the world. All of us from the smart USA team thank you for choosing the smart fortwo and we stand ready to assist you in any way possible.

Kind regards,

Dave Schembri
President, smart USA

just_johnny · 12-02-2008, 06:34 AM

What was the "from" email address? I don't know if mine got automatically deleted as SPAM! D'oh!

**jwight** · 12-02-2008, 06:37 AM

Quote:

Originally Posted by just_johnny

What was the "from" email address? I don't know if mine got automatically deleted as SPAM! D'oh!

It's from: customer-service@ib-smart.net

just_johnny · 12-02-2008, 06:49 AM

Thanks! I didn't see anything in the SPAM logs but went ahead and "whitelisted" that domain, so in theory, if and when I get the email it should come through.