Cherry Hill: LAZY? STUPID? or LIARS???

[Fredvon4]

"Zeitgeist" refers to the ethos of a select group of people, that express a particular world view which is prevalent at a particular period of socio-cultural progression.


In case any one was wondering where the hell rawlusA was coming from

FWIIW... I agree with his analysis of the genus "car dealer"

[meaux61]

Well, I was able to pry my VIN from my dealership but when the car arrived in Indianapolis on a Wednesday, they did not call me. I happened to call on Friday to see if they knew anything and lo and behold, it had been there for two days. I picked it up the next Monday.

Meaux

[stlek]

hi everyone,
i reserved on 5/16/07 and my res# 1231.my smart arrived at the dealer on 6/26/08,13 month wait.they called the day it arrive without any advance notice.i will pick it up next week after the 4th because it will take that long to get the financing and insurance.i dont know if they had any advance notice or if the car just magically appeared!!i know they dont care if i take the car as they have a long list looking for orphans.
steve

[jwight]

Originally Posted by Fredvon4

"Zeitgeist" refers to the ethos of a select group of people, that express a particular world view which is prevalent at a particular period of socio-cultural progression.


In case any one was wondering where the hell rawlusA was coming from

FWIIW... I agree with his analysis of the genus "car dealer"

Not to be confused with Schadenfreude.

[ShoshTrvls]

Originally Posted by stlek

hi everyone,
i reserved on 5/16/07 and my res# 1231.my smart arrived at the dealer on 6/26/08,13 month wait.they called the day it arrive without any advance notice.i will pick it up next week after the 4th because it will take that long to get the financing and insurance.i dont know if they had any advance notice or if the car just magically appeared!!i know they dont care if i take the car as they have a long list looking for orphans.
steve

stlek --

Welcome to the world of Philly smart owners -- we're a growing breed (because we need to park!).

My experience with CH is noted above -- for the most part very positive. I can tell you that they didn't call me either, although I assumed that was because I already knew when my car hit the dock in Baltimore (because I was a persistent inquirer with smartUSA itself) and instead had called them about it.

[tjmodz]

I had a similar experience with my dealer. Most of the salesmen were 20 somethings that acted as if they were doing me a favor and had no answers to any of my questions. They were spoiled by having all their customers handed to them and not having to actually make a sale.

When I got the call that my car was scheduled to be shipped, all they wanted to know was whether I was going to take delivery and if so, I had 2 weeks to leave a minimum of $1000 deposit. Then when I was there to put down the $1000, I asked if they had any idea when the car would arrive. I was told that they are only told when the car leaves Germany and arrives in Baltimore. When the salesman was getting my VIN from the manager, I looked at his computer, and my car had a date of 6/17. I asked what that meant and he blew me off.

I tracked my car across the Atlantic to Baltimore. Unfortunately I was on a business trip, but I got an email on 6/18 that my car was in. Amazingly close to the 6/17 I saw on the computer.

The whole experience with the dealer really turned me off, but when I finally picked up my car, someone cleaned house and there was only one salesperson left that I recognized. I was surprised to find out that a dealership with such poor customer service was owned by Roger Penske.

[DFWehman]

Just curious, how'd you track the car across the Atlantic, or was that just a figure of speech? CH Smart (Ed) told me mine would arrive 8/15, I'd love to know more so I can swing money into accounts. Assume I can pay with AMEX to get the points! Did you go with a warrantee?

[Dunerunner]

Search is your friend Cargo tracking your smart

[DFWehman]

Wow! Now I want my VIN! Will call tomorrow... Hopefully VIN is available 30 days before delivery which would be 7/15. Mid-point in DDE and what dealer said coincide there.. Tx.

[ShoshTrvls]

Originally Posted by DFWehman

Just curious, how'd you track the car across the Atlantic, or was that just a figure of speech? CH Smart (Ed) told me mine would arrive 8/15, I'd love to know more so I can swing money into accounts. Assume I can pay with AMEX to get the points! Did you go with a warrantee?

No go on the Amex ... I tried that myself. CH won't take more than, I think, $500 or $1000 on the Amex because of the commissions they have to pay to Amex.