[QUOTE= I'm not involved with fuel cells directly but want very much to see them succeed.[/QUOTE]
To see them succeed as well since I have been involved in development of both core fuel cell technology and advanced fuel cell system development since 1997.
It has been very, very challenging, to say the least. Development of systems using steam reforming of natural gas (CH4) has been one of our main thrusts for the last 12 years and much has been learned. Our steam reformers are catalyst based and at present can handle NG inputs for powering your average sized home. A home fuel cell system generating electricity (approx 5kw) AND providing subsidiary heating capacity for hot water and/or space heating is a typical scenario. Having utility OK for net billing will help the payback numbers and the alternative energy sector alot. Politicians and various fuel cell groups are lobbying for passage of net billing legislation in some states and some other states already have it for wind, solar and fuel cells...they need to all get on the same page, though.
I had the distinct priviledge of working on a small, dedicated team developing what is called a Home Energy System or HES with Honda in 4 stages from 2002 to 2008. The last phase is presently being tested at Honda America's facility in Torrance, CA. It is basically a reformer based, fuel cell powered system that provides electrical energy for the home, subsidiary hot water AND makes, pumps and stores hydrogen for fueling your fuel cell car. Unfortunately, the recession of '08 put the brakes on further development of this system that is way ahead of it's time.
There has been lots of advancement in our Motive Power Division and we have seen some solid sales of class 1 and class 2 fuel cell powered fork lift trucks. We would like to replace battery and NG powered warehouse fork lift trucks with fuel cell trucks and have begun to do so with sales to several major discount food and merchandise marketers. They are very quiet and produce no CO or CO2 within the warehouse so they are quite green so to speak.
They are fueled by pure gaseous H2 provided by a major gaseous fuel provider.(not sure who so I won't guess) So far the users have been very pleased with the performance and reliability of our units so this is a good start.
Look for more news about fuel cells in the not-to-distant future and do not despair, John H.....

THEY WILL COME.
There is alot of work going on in the world with fuel cells and sooner or later they will catch hold and get the attention they deserve.