Quote:
Originally Posted by John_H
You've sold hundreds and hundreds of Sprint Boosters? The MDC cruise control I can understand. Sprint boosters?
I wasn't happy to see the price flaming either; the price is what it is.
Sergio suggested a Sprint Booster equipped smart should out accelerate a stock unit. Since the functionality is only a remap within the existing range, the stomp-to-the-floor performance would be the same. It's the feel that's much more satisfying in the midrange where most people drive. Animosity would ideally be absent from the responses pointing this out.
And I think most of us understand that the margin isn't as big at SmartMadness as it is from the manufacturer. I can understand the need to feed the engineers and/or company owner, others might not. Why does software cost so much? CDs are cheap!
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John,
I am glad you understand the point brought up. The software example is great and hope most understand it.
To answer your question about Sprint Boosters.... Yes, we have sold 100's of them and 100's of Cruise Control with a similar feature. Those that want a cruise control get the unit we offer because it is a great value since it combines both features. There are a number of people that do not use a cruise control and those decide to purchase just the Sprint Booster plug in module. Believe it or not, but we have sold 100's of them and people love them.
I am sure our margins are slimmer than the manufacturer, but since they invested the time and money in to product development they are free to price it at a price point that they think is fair. They spend money in tooling, developing and marketing the product and I am sure they are in business to make money just like every company out there.
Some question why they charge so much, well to be fair I remember paying smart well over $1,000 for their Radio 10 Sound System when I got my smart. Now that we do sound system upgrades in our shop I have taken many of them out and can tell you that the door speakers probably cost less than $10 to make and should retail around $25, but they do not.
I think a company has a right to make money for a product or service they provide. We as consumers have the right to make a decision whether or not to purchase that product or use that service. For some the Sprint Booster or a cruise control is an unwanted option or one that they do not see the value of. For many these items are great and they gladly invest their money in to these products because it enhances their driving experience. Those that choose the Sprint Booster addition to their smart based on less than a 0.05% return rate love the product and think the price is fair. Would they love it even more if it was $20 instead of $320? Sure, I would love my smart even more if I could buy one for $2,000 instead of the $20,000 I paid.
Last thing.....
Some recall this same discussion taking place several months ago. A small group of people (good folks that were and still are our own customers) that have never tried the Sprint Booster swear up and down that it is a placebo and does not work. After our challenge they tried it and came back to this board and openly stated that the item worked. All anyone interested has to do is do a little search on this board about "Sprint Booster".
I really do not want to go back and forth and debate whether or not the product is good or not, whether it is worth the money or how much a manufacturer should be charging.
I simply want to appeal to some on this board and state the following....
This is an open board (thankfully) and you are certainly free to post anything you want, but please keep in mind that when you create posts that bash manufacturers, suppliers or even other people on this board it adds a negative tone to this place and really does not benefit anyone.
People come on this board to take their mind off their daily challenges and interact with fellow smart car owners and learn more or share more of their own smart related experiences. Sometimes reading posts from people that talk badly about products, manufacturers and suppliers about product they have never purchased and probably do not intend to purchase (unless they got them for next to nothing) just ruins this place for others and makes them not want to come back to this forum.
I just read a post where another vendor introduced a new armrest (looked pretty good from what I could see) and got slammed by a couple of people. There is no need for this. He invested his time and money and came to the board to show a new product. If you like it, think it is worth the money and have a need for it, than buy it, if you do not simply move on, but beating him up about it does nothing, but make him and others think twice before investing more time in money in a new item.
Just my 2cents.... I am not upset at anyone here, just asking for some to think a bit about the people you are bashing. Most are good folks, just trying to make a living like you and at same time provide a service that many benefit from.
Thank you,
Boris