Quote:
Originally Posted by NCC1701
Ya know, you have a point.
I never set out to be a Sony fan. But, when I'm shopping for such&such a doodad and there's a selection of brands on the shelf, it is often Sony's which captures my senses. Time and again, I get home and say to myself, "self, you bought something else from Sony!"
Things rarely go wrong, but when they do go wrong: from my experience, attempting to get repairs made in or out of warranty is an exercise in frustration.
And yet, I continue to buy Sony products. They make good 'stuff'. Years ago, when they first came out with the Vaio line, I even had a Vaio desktop, and loved it. But, my netbook is HP. No problems with it so far.
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My issues:
SONY Notebook GRZ610 came with a defective memory slot and I realized this after the warranty. So the remaining slot is used with 500MB maximum and that affects its performance. The left hinge broke and I ended up with little setscrews and misc. parts.
It's one thing electronically, but a mechanical failure for such an expensive computer is just adding insult to injury.
Then we bought a 60" SONY projection LCD tv. It's past the warranty and it now displays blue corners and many blue spots in the middle. All models from the smaller to the larges 73" share the same defective
optical engine This repair costs about $1500 and no one will guarantee a better component will be used. I haven't even contacted SONY because many people got shafted by them and lied to on forums that I've read, that I won't bother.
So...I just had to vent on this lack of support. Let me tell you about my $131 bill for talking to Germany for 41 minutes using VERIZON...I'm usually sharp but they won't budge on that one. Why...because I just have long distance domestically and did not catch that. They nailed me with 1975 long distance prices these crooks.
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