I just joined this forum. We bought a 2009 Passion coupe from Beverly Hills Mercedes-Benz, and had it shipped here to Oahu this month. We have had the car here for a week, and it's a blast---look for me or my wife in a white coupe in the Kapolei area. We are concerned also about the service for the car....we will eventually need some help with repairs or service. We shipped the car here because we found articles from 2008 that Smart would open a Smart Center here in Oahu, but it has not happened yet. If anyone hears more about a "real" service center, please post here--we will be needing routine service some day. Meanwhile, our Smart is stored in our golf cart garage...try that with an SUV! Ha!