Refunding Smart Reservation Fee

SmartCarofAmerica.com always trys to answer your concerns about anything concerning these cars, including refunds and we apologize for any inconvenience you may be having. So, how do I get my $99 refund? These are the details concerning the reservation procedure and how to get a refund of your reservation fee. By now everyone who sent their $99.00 to reserve a Smart Fortwo should have gotten their car or recieved a refund! If not please read below.

The company that received your $99 reservation fee was smart USA Distributor, LLC by way of Internet Brands.

Internet Brands managed and performed all online marketing and promotions in connection with the smart fortwo for smart USA. Internet Brands processed all reservation fees and started collecting the $99 fee back in April of 2007.

Smart USA (Internet Brands) was to contact all reservation holders, in the sequence their reservation was submitted and re-confirm their reservations.

Unfortunately, this did not always transpire, for various reasons, causing some confusion and cancellations. So many early reservation holders are now requesting refunds.

As well lots of reservation holders purchased their Smart, through what is called the smart orphan program, some got tired of waiting and many simply change their minds.

Others possibly cancelled as a result of the decline in gas prices?

Whatever your motivation for cancelling your reservation the fee is completely refundable.

Some who sent their $99.00 fee presumed this was a down payment, it was not. It was only a reservation payment requesting a Smart Fortwo and was always refundable.

The reservation process was limited to private buyers, no dealers or company sales and the $99 fee was not transferable, but was always refundable.

Many are now wondering how easy or hard it is to get a refund if you've decided to cancel your order. In most cases, it's a very simple process.

So how do you go about getting your $99 reservation refund?

The best method is to write a letter supplying your reservation number and stating your refund request.

Mail it to:
Smart USA C/O Internet Brands
ATTN: smart Representative
909 N.SEPULVEDA BLVD., 11TH FLOOR
EL SEGUNDO, CA 90245

Once they get your letter you'll most likely get your check within 10 days.

You can also email smart USA directly and request your refund or ask about the status of your reservation, get your reservation number or simply ask smart USA a question or send them a comment. Click here smart USA to contact them.

To do this you can...Click Here!

You can also call them at 1.800.762.7887 with any enquiries.

We hope this information helps those of you needing a refund?