Effective July 1, 2011, Daimler Vehicle Innovations USA, LLC ("DVI USA") will become the distributor and warranty administrator of smart vehicles in the United States.
You may contact DVI USA with any questions, concerns, claims or complaints at:
smart USA LLC.
One Mercedes Drive
Montvale, New Jersey 07645
1.800.SMART.USA
1-800-762-7887
I appreciate this information, but it is easily available on the web site. I have a dealer related situation that can't be resolved by the ordinary customer service, so I need to talk to Jill, at least.
I appreciate this information, but it is easily available on the web site. I have a dealer related situation that can't be resolved by the ordinary customer service, so I need to talk to Jill, at least.
450 owners were not really "orphaned" as much as they have NEVER, in the eyes of M-B, existed in the U.S.?
For any number of reasons - governmental, business and parts availability smart was not shipped, sold nor serviced in the U.S. until Penske NOT M-B built the 451 BRIDGE in 2008.
Sadly in some regions of the U.S. our beloved 451 is at best the red-headed stepchild...
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