Eating some "crow" here. RECAP: Dec 2017 my 2014 ED would not start and a tow truck driver wanted to attach his jumper cables to my 12V battery. I refused to show him where it was located and insisted on a flatbed tow truck. Hand pushing the car about 10 feet toward the flatbed tow truck allowed the car to start. Jo e Lefors suggested that maybe the first tow trucker was right and maybe it was the 12V battery. After a couple of months of denial, occasionally having to push the car for a start I caved and replaced the 12V battery and yes, that solved my problem. The replaced battery tested as "BAD" low capacity, so it would not hold a charge. That said, I love my electric Smart.