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Independent repair shops

93K views 140 replies 53 participants last post by  Nitefox11 
#1 · (Edited)
Independent repair shops for smarts seem difficult to find currently. Competition helps consumers. The faster independent suppliers grow and there are independent garages working on smarts to compete w/ the dealers, the better off all smart owners will be. I hope the information in this thread will grow as other smart owners post repair shop information they discover and that this thread will be a useful resource to smart owners, providing them repair options.

support independents!

Below is a list [just the beginning I hope] of independent shops I have been able to find. I only have personal experience w/ Stepke Imports in LA, and can highly recommend them.

ARIZONA

Tucson

Group One Motorwerks
3621 N Stone Ave
Tucson, AZ 85705
520-887-6335

http://www.mercedesbenzbmwporsche.com/index.html

CALIFORNIA

Los Angeles

Stepke Imports
3815 Moore Street
Mar Vista, CA 90066
Contact: Andreas Mueller
310.397.9744

Stepke Imports, your Mercedes Benz Repair Specialists!

Oakley

Obsidian Motors
1241 Main Street
Oakley, CA 94561
925.625.7700

Obsidian Motors, LLC

Riverside

Specialized Mercedes Service
3421 Arlington Ave.
Riverside, CA 92506
951.784.6269

http://specializedmercedes.com/index.html

San Diego

Hans Foreign Car Service
4306 Pacific Highway
San Diego CA 92110
619.298.6575

Hans Foreign Car Service San Diego

San Luis Obispo

Star Automotive
750 Frances Avenue
San Luis Obispo, CA
805.543.7827

Smart Car Service and Repair

San Rafael

Autohaus Schuhmann
3241 Kerner Blvd.
San Rafael, CA 94901
415.459.1089

Autohaus Schuhmann Mercedes Independent Service & Repair

Walnut Creek

smart Motorwerke
1531 Second Ave.
Walnut Creek, CA 94597
925.930.7676

http://smartmotorwerke.com/services.html

FLORIDA

Gainesville

Continental Imports
1219 South Main Street
Gainesville, FL 32601
352.377.6604
Automotive Repair from Continental Imports

GEORGIA

Atlanta Area

Revolution
500 Dekalb Industrial Way
Decatur, GA
404.292.2683
Atlanta Smart Car Service and Repair + Decatur, G

UTAH

Salt Lake City Area

Integrity First Automotive
1376 W. 8040 S.
West Jordan, UT 84088
801.352.0986

Mercedes and Smart Car
 
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#6 ·
The following should be added to the Georgia, Atlanta Area as well, please.

Georgia
Atlanta Area


Specialty Repair
11452 North Fulton Industrial Blvd
Alpharetta, GA 30009
770.475.4753
http://www.specialtyrepair.com

They now have a full MB Star system with the Smart sections. I will confirm if they have Smart info for the 450 model (pre-2008) as well at my appointment on Thursday.

I have used them before and they are great. Also wonderful for any Mercedes and BMW work you might need. Excellent guys.
 
#8 ·
Warranty Service

Can warranty service be obtained from a non-Smart dealer? I know that in Riverside, CA, the Smart Car dealer does not have a garage and sends all of there service over to the Mercedes dealer around the corner, but I believe both dealerships are under the same ownership, or at least they have a very special arrangement.

Someone suggested that I may be able to get service at a nearby Mercedes dealer, as it's 80 miles to the nearest Smart dealer in Riverside.

Also, for an oil change and other such periodic maintenance, should I stick with a Smart center. I'm skeptical of taking it to Walmart, EZ Lube or other such places.

And finally, regarding the computer software, what's an easy way to verify that I have the latest or if I need an upgrade. I have a 2008 Passion, and a software upgrade was installed last July. Made the shifting much smoother, but I'd still like to see some more improvement.
 
#26 ·
#32 ·
Please add;

Complete Automotive Systems
9030 National Blvd
Los Angeles, CA 90034
310-839-1100


I worked at Mercedes Benz of Beverly Hills and started and worked through all the bugs with Smart USA for 2 and 1/2 years.. I know the car inside and out and now I am here.. We specialize in Mercedes but work on it all!!

Call Me

Carrie
 
#34 ·
I use Riverside Service II, in Cos Cob (Greenwich) CT for Regularly Scheduled Maintenance, and they were fine.

I don't know that they have the experience to handle something major, but the 20,000 service was $60 ish, instead of $500.

We went over the maintenance list, and discussed what had to be done -- omitted certain things (like replacing the battery in the key), and decided what needed to be done.
 
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