Join Date: Aug 2008
Location: Lenexa Ks.
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Now, here I show up at the Mercedes-Benz + smart dealer this morning for my 3rd year maintenance and the lady is dangling before me a flyer for $360 plus tax and wants to go with me thru each "point." They've got the prices for each maintenance all nice and printed out, just so you know there is no bargaining room.
So I get out my contract and of course she's never seen it but she immediately stops her "sales pitch" (I should have let her finish....) and advises me she'll find out. Which of course she ended up doing because I called the contract's 1-800 the day before to make sure this smart Center takes it.
Now she was of course no longer interested in explaining me the whys and wherefores of her $360 little job. But get a load of this from the invoice:
spark plug labor 59
spark plugs 59
windshield washer fluid 3
But guess what? There are not one, but two discounts!
VIP to offset maint cost = -87.96
VIP VIP discount = - 87.96
Net total: $172
Of which of course I paid nothing, other than a $16.13 "shop supplies" they sneaked on me. Whatever. Service was very good and at Mercedes-Benz level, so they can keep their sixteen bucks.
Point is, you, me, if we all walk in, we get $360 plus tax plus the $16 bucks.
If it is Automotive Warranty Services, Inc., doing business as smart Pre-Paid Maintenance Plan, they pay $172
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