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post #1 of 286 (permalink) Old 02-14-2011, 01:52 PM Thread Starter
 
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>>>smart USA transitions business to Mercedes-Benz USA

Just got this email (somewhat surprised that I don't see it here yet):

February 14, 2011
Dear smart Owners,
I wanted to take a moment and let you know that today Penske Automotive Group announced plans to transition the smart USA business to Mercedes-Benz USA. It was important to us that you hear this news from us and not via news reports.
As a loyal smart owner this is good news for you. The brand will continue under the responsibility of Mercedes-Benz USA, a natural home for the smart brand given the product is designed and engineered by Mercedes-Benz. This transition will be seamless for you. You will be serviced in your market as you are today. Your warranty does not change. We are working through all the transition details which we anticipate to be complete by no later than the end of June. We of course will continue to have open dialogue with you through the next few months and please do not hesitate to reach out to us if you have questions.
Thank you for your continued loyalty to smart.
Sincerely,



Jill Lajdziak
President, smart USA
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post #2 of 286 (permalink) Old 02-14-2011, 01:53 PM
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smart USA transitions business to Mercedes-Benz USA

I just received this letter minutes ago.

Quote:
February 14, 2011

Dear smart Owners,

I wanted to take a moment and let you know that today Penske Automotive Group announced plans to transition the smart USA business to Mercedes-Benz USA. It was important to us that you hear this news from us and not via news reports.

As a loyal smart owner this is good news for you. The brand will continue under the responsibility of Mercedes-Benz USA, a natural home for the smart brand given the product is designed and engineered by Mercedes-Benz. This transition will be seamless for you. You will be serviced in your market as you are today. Your warranty does not change. We are working through all the transition details which we anticipate to be complete by no later than the end of June. We of course will continue to have open dialogue with you through the next few months and please do not hesitate to reach out to us if you have questions.

Thank you for your continued loyalty to smart.

Sincerely,




Jill Lajdziak
President, smart USA
:eek:
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post #3 of 286 (permalink) Old 02-14-2011, 01:53 PM
 
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I just received it 5 minutes ago, so you are right on the ball posting this.

Not sure what to think at the moment. I'll reserve judgment for when I have more details...
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post #4 of 286 (permalink) Old 02-14-2011, 01:55 PM
 
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Yep, just got the same...
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post #5 of 286 (permalink) Old 02-14-2011, 01:56 PM
 
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I just got it minutes ago.... I expect this is the first any of us are hearing it.
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post #6 of 286 (permalink) Old 02-14-2011, 01:57 PM Thread Starter
 
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post #7 of 286 (permalink) Old 02-14-2011, 02:00 PM
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I got it as well.
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post #8 of 286 (permalink) Old 02-14-2011, 02:06 PM
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just got mine too

lets see if they are any better to deal with then penske, damm shame penske didnt take the time to stick it out with us thru thick and thin , guess we will see if m-b take care of us as promised
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post #9 of 286 (permalink) Old 02-14-2011, 02:08 PM
 
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I hope this means that a real, 3/36 (or better) warranty will be instituted.

As for Nissan. Poor bastards, always getting left alone. Chrysler dumped them a few years ago in a mutual small car/big truck swap.
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post #10 of 286 (permalink) Old 02-14-2011, 02:09 PM
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Quote:
Originally Posted by PDX-PLT View Post
February 14, 2011
Dear smart Owners,
I wanted to take a moment and let you know that today Penske Automotive Group announced plans to transition the smart USA business to Mercedes-Benz USA.
Jill Lajdziak
President, smart USA
WOW, wasn't expecting to receive a Valentine's Card from Jill and The Captain today . . .
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