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post #281 of 286 (permalink) Old 10-12-2011, 01:36 PM
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smart parts at any Mercedes dealer?

Apparently not. Talked to the parts guy at our local Mercedes dealer today and he says they cannot order any parts for a vehicle they do not have a franchise for. So, local smart and Sprinter owners are SOL for their parts, even though the parts are in the Mercedes system. For me, that's a 50 minute drive to Cincy vs. a 10 minute drive up the road (and yes, I know others have smart centers much farther away.)
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post #282 of 286 (permalink) Old 10-15-2011, 02:27 PM
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Well this would never have happened with Penske




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post #283 of 286 (permalink) Old 10-15-2011, 02:28 PM
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post #284 of 286 (permalink) Old 10-15-2011, 02:33 PM
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Probably not, since DVI apparently had quite a struggle with the folks back at HQ to make this happen.

Best part of the image above: smart >> a Daimler brand
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post #285 of 286 (permalink) Old 10-15-2011, 02:52 PM
 
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They should offer that to all 2011 buyers, especially those who were orphaned. At the rate they're going I'll need a 4 year warranty as mine will be expired by the time they replace our service center/dealer.


Last edited by CorkyF; 10-15-2011 at 02:55 PM. Reason: added
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post #286 of 286 (permalink) Old 10-15-2011, 02:54 PM
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Quote:
Originally Posted by CorkyF View Post
They should offer that to all 2011 buyers, especially those who were orphaned. At the rate they're going I'll need a 4 year warranty as mine will be expired by the time they replace our service center/dealer.
Especially with the extra miles you need to put on the car just to get service



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