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post #31 of 36 (permalink) Old 04-13-2018, 03:03 PM
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Originally Posted by Mr Pink View Post
In my area, the local MB dealer refused to do recall work on my Smart. Had to drive 2 hours to Smart Car San Jose.
And what was the nature of the recall?

M-B dealer was correct in "refusing" as unless they also have a smart Center they cannot and will not perform the work.
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post #32 of 36 (permalink) Old 04-13-2018, 04:46 PM
 
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Originally Posted by MB DNA View Post
And what was the nature of the recall?

M-B dealer was correct in "refusing" as unless they also have a smart Center they cannot and will not perform the work.
Four minor issues

Software update
Headlight vertical adjustment lock nut cap
E-brake nut thing
Supplemental refrigerant quantity manual

Took a couple hours -- but they were busy
I could give you the line items from the ticket if you want

Maybe I'm wrong in thinking that MB should still service the Smarts since they are a stepchild of them. What if Smart pulled completely out of the US? Where would we go for recall work?? Someone would have to do it (and of course, indies aren't allowed to).
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post #33 of 36 (permalink) Old 04-14-2018, 08:04 AM
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Originally Posted by Mr Pink View Post
Maybe I'm wrong in thinking that MB should still service the Smarts since they are a stepchild of them. What if Smart pulled completely out of the US? Where would we go for recall work?? Someone would have to do it (and of course, indies aren't allowed to).
The issue is that only M-B dealers who sold/sell and service smarts are authorized by M-B to do any work on them. Taking a smart in for service at an M-B dealership that never carried the smart brand is a non-starter.
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post #34 of 36 (permalink) Old 04-14-2018, 06:10 PM
 
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Not only are they not autorized to do work on the smarts, they don’t have trained techs and are not able to even order parts. My local Benz dealer, who has done service work on my E Class, can’t help me with even simple parts like air and oil filters.
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post #35 of 36 (permalink) Old 04-15-2018, 07:14 AM Thread Starter
 
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Not only are they not autorized to do work on the smarts, they don’t have trained techs and are not able to even order parts. My local Benz dealer, who has done service work on my E Class, can’t help me with even simple parts like air and oil filters.

Rockauto, carries oil and air filter. Even for the 453 version. Most large auto supply stores too.


https://www.rockauto.com/en/catalog/...407,fuel+&+air
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post #36 of 36 (permalink) Old 04-15-2018, 10:35 AM
 
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Rockauto, carries oil and air filter. Even for the 453 version. Most large auto supply stores too.


https://www.rockauto.com/en/catalog/...407,fuel+&+air
Initially, nothing was available after market state-side for the 453. Good to see normal service items are finally able to be purchased in auto parts chains!
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