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post #11 of 13 (permalink) Old 04-18-2017, 07:46 AM Thread Starter
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Originally Posted by Mike T View Post
Really, softouch is not working if it won't change gear. Do a diagnostic analysis on a STAR, everything else is a waste of money and time.

I think dude's in Brunei.
But it work's in manual though. I know, it's been months now am looking for the problem. I really hope the diagnostic in Brunei works. The thing is our dealership doesn't bring anymore smart car because they didn't make much sales. Hence, maintenance is tough.
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post #12 of 13 (permalink) Old 04-18-2017, 09:01 AM
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IP addresses are pretty general and not always exactly correct. My IP address puts me in St Paul most of the time and occasionaly in St Cloud (about 60-80 miles away)

Another reason why we encourage members to fill out the profile pages.
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post #13 of 13 (permalink) Old 04-18-2017, 07:51 PM
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manual is "softip"

automatic is "softouch"

The two functions are completely different. A Star machine will be able to diagnose the problem. If Mercedes sold smarts in Brunei, they should service them indefinitely. Unless service there is inferior to here in North America, where the old discontinued models are offered good parts and service support for decades.....
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