smart USA Announces U.S. Dealer Network - Page 4 - Smart Car Forums
User Tag List

 7Likes
Reply
 
LinkBack Thread Tools Display Modes
post #31 of 51 (permalink) Old 05-09-2012, 03:39 PM
 
Join Date: Mar 2008
Location: Woodinville, WA
Posts: 28
Thanks: 1
Thanked 3 Times in 2 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Smart HQ

Looks like I officially have a case manager from Smart HQ now... I hope they can help and that my car isn't disappeared on me. :-(
DebbieKat is offline  
Sponsored Links
Advertisement
 
post #32 of 51 (permalink) Old 05-09-2012, 06:45 PM
OTD3 lifetime Member
SCOA Club
 
Join Date: Apr 2010
Location: Lincoln, NE
Posts: 2,970
Thanks: 1,699
Thanked 791 Times in 478 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 41 Post(s)
I hope the case manager can get the dealer in gear and they get you the estimates you need. Either that or send you to someone who will do the necessary repairs.
jkjahobbs is offline  
post #33 of 51 (permalink) Old 05-09-2012, 07:56 PM
 
Join Date: Mar 2008
Location: Woodinville, WA
Posts: 28
Thanks: 1
Thanked 3 Times in 2 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Finally got a call back this afternoon from the head of the service department, who was apparently out on vacation all last week. I should hopefully have a written estimate from him tomorrow. Looks like they are no longer selling smarts at the dealership and are only doing servicing. From the conversation, it sounds like MB is internalizing the smart sales and service in order to improve their CAFE scores across their brand without having to change the statistics on their own cars. Cheaters... So, it sounds like smart will be around if only to help MB meet the new CAFE standards. The good news is they said my smart can be repaired and is not totaled...
DebbieKat is offline  
The Following 2 Users Say Thank You to DebbieKat For This Useful Post:
GetSmrt28277 (05-09-2012), jkjahobbs (05-09-2012)
Sponsored Links
Advertisement
 
post #34 of 51 (permalink) Old 05-09-2012, 08:07 PM
He's not mine
SCOA Club
 
NCC1701's Avatar
 
Join Date: Mar 2008
Location: Florida Panhandle
Posts: 9,597
Thanks: 2,539
Thanked 1,625 Times in 994 Posts
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 380 Post(s)
Garage
That's great news about your smart Debbie, FINALLY. Wow, I can feel your frustration! That's insane.

I hope things are a lot smoother for you from this point!
NCC1701 is offline  
post #35 of 51 (permalink) Old 05-09-2012, 09:03 PM
 
Join Date: Mar 2008
Location: Woodinville, WA
Posts: 28
Thanks: 1
Thanked 3 Times in 2 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Quote:
Originally Posted by wiltjk View Post
You might find Green Car in Bellevue to be more responsive: Green Car Company
:-( Or maybe not... These reviews sound pretty awful too:

The Green Car Company - Bellevue, WA

What is a smart owner supposed to do?
DebbieKat is offline  
post #36 of 51 (permalink) Old 12-01-2012, 05:41 PM
 
bigcritter's Avatar
 
Join Date: Apr 2008
Location: Olympia, WA
Posts: 1,282
Thanks: 46
Thanked 92 Times in 67 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Looks like I will either do whatever services I can to my car, or perhaps find a local shop to do the work....if they can get the parts. I'm due for a 50k service right now, but I don't have any desire to have to drive up to downtown Seattle & pay exorbitant prices to get the service done there. :>( It's looking like a do-it-myself oil & filters change is in my near future. :>O
bigcritter is offline  
post #37 of 51 (permalink) Old 08-10-2014, 01:50 PM
 
Join Date: Aug 2014
Posts: 1
Thanks: 1
Thanked 1 Time in 1 Post
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
smart center Sacramento

The new smart center Sacramento is located at:

1810 Howe Ave.
Sacramento, Ca. 95825

Kaberly Doerr, Brand Manager
916-837-1830
Smart Bob and Mister_smart_LA like this.
smart center Sacramento is offline  
The Following User Says Thank You to smart center Sacramento For This Useful Post:
jwight (08-10-2014)
post #38 of 51 (permalink) Old 08-10-2014, 03:25 PM
Bohemian Moderator 451gas
SCOA Club
 
jwight's Avatar
 
Join Date: Oct 2007
Location: Dayton, OH USA
Posts: 27,935
Thanks: 7,354
Thanked 5,788 Times in 3,506 Posts
Mentioned: 9 Post(s)
Tagged: 1 Thread(s)
Quoted: 78 Post(s)
Garage
to SCoA!
jwight is offline  
post #39 of 51 (permalink) Old 08-12-2014, 04:26 PM
 
GeekGirl's Avatar
 
Join Date: Jan 2010
Location: Floriduh.....
Posts: 2,040
Thanks: 222
Thanked 344 Times in 192 Posts
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 14 Post(s)
All around here are closing....
GeekGirl is offline  
post #40 of 51 (permalink) Old 08-12-2014, 04:52 PM
SCOA Club
 
MB DNA's Avatar
 
Join Date: May 2008
Location: smartin' The Carolina's...
Posts: 7,471
Thanks: 1,460
Thanked 2,417 Times in 1,433 Posts
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 1212 Post(s)
Quote:
Originally Posted by GeekGirl View Post
All around here are closing....
Which smart Center - where, when . . . ?
MB DNA is online now  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Smart Car Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










« 451 Turbo | - »
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Similar Threads
Thread Thread Starter Forum Replies Last Post
Chrysler announces lifetime powertrain warranty SmartCard The Car Lounge 1 04-03-2012 10:35 AM
Smart creator announces fuel-cell car project SMART The Car Lounge 7 03-11-2011 08:48 AM
Smart HQ Dealer. a2jack smart News & Rumors 2 01-03-2008 10:35 AM
smart USA Announces Pricing SmartAmerica smart News & Rumors 43 09-14-2007 07:31 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome
 

Clubs, Garage Plus vBulletin Plugins by Drive Thru Online, Inc.