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  Topic Review (Newest First)
05-23-2016 07:27 AM

I have to give these guys a thumbs up as far as parts go. Since buying a used 2009 Passion I have needed a few parts. I can say the Parts Manager Chris is very responsive to emails and has provided me with excellent service. The entire parts department staff is friendly and willing to help. I recently ordered some parts from an online source and they sent me the wrong bottom hood latches. I bought the correct ones from the dealership and the price was comparable. Even the fuel pump I had to replace on my wife's 2012 was comparable to what I paid on Ebay-not too overly priced. So, if you are a do-it-yourself-er I would give these guys a shout. Oh, and parts is open on Saturday's as well which is nice. They do have a broad selection of new and used Smarts on the lot as well.

06-09-2015 03:10 PM
59MIKE Did stop to check it out last week. The way I understand it Des Moines bought the franchise from Omaha, so no more Omaha.
06-09-2015 05:29 AM
smartah Anyone gone for service yet? Just wondering.....
05-17-2015 09:39 PM
jimvw57 Great news! Always good to hear we are getting more support. Not that long ago we had no dealer in Minnesota. Nice to know there are more options.

maybe a road trip is in order...
05-17-2015 07:07 PM
New smart car center in Des Moines, Iowa!

Yep, for those of you who don't already know, it's official: Des Moines has it's first-ever smart center! It became official a couple of days ago (on Friday, 5/15/15), and things are looking up for Des Moines and Iowa smart car owners, as well as "future" smart car owners -- often people with whom many of us spoke whose enthusiasm waned a bit when they learned their dealership would be in Omaha, not Des Moines (or even Iowa)! So congratulations and a big "thank you" to Ed, the General Manager at Mercedes-Benz of Des Moines, where our smart center is now located! Perhaps there will even be a television commercial in the near future (?)...

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