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  Topic Review (Newest First)
09-10-2017 10:36 AM
Optimist All Hat and no Cattle ?


Don't give up on smart APM, yet. He is our only self proclaimed corporate Insider.
He may simply be delayed by Irma, who has decided to visit Atlanta.


I bet that he is the real thing, we will have our answers this week !


Thank you, smartAPM !!
09-09-2017 09:05 PM
chieftmc
Quote:
Originally Posted by Jo e Lefors View Post
That's 27 for right now. I'll bet more dropout the first year. Pretty much kills the brand here in the U.S.
Yep, nothing to see here anymore, might as well move on
09-08-2017 11:52 AM
Optimist I hear that Only 12 dealers remain !


We are waiting for the Facts as will be reported by our Official Insider,
smartAPM.
I'm sure he is getting permission to release this critical information.


Thank you !
09-07-2017 07:11 PM
Jo e Lefors
Quote:
Originally Posted by jcayz View Post
I read in Automotive News that MB had asked which of the 85 Smart dealers wanted to keep selling the all-electric Smart line, and only 27 said yes. 58 had declined.
So, less than 1/3 of the current Smart dealers would continue to be Smart dealers.
The rest would sell their remaining inventory and provide service-only for existing Smart owners.

http://www.autonews.com/article/2017...et-any-smaller

So, yes, I would like to know which 27 current Smart dealers will remain Smart dealers. I was hoping to get another one n a couple of years, down in Florida.
That's 27 for right now. I'll bet more dropout the first year. Pretty much kills the brand here in the U.S.
09-07-2017 05:43 PM
jcayz I read in Automotive News that MB had asked which of the 85 Smart dealers wanted to keep selling the all-electric Smart line, and only 27 said yes. 58 had declined.
So, less than 1/3 of the current Smart dealers would continue to be Smart dealers.
The rest would sell their remaining inventory and provide service-only for existing Smart owners.

http://www.autonews.com/article/2017...et-any-smaller

So, yes, I would like to know which 27 current Smart dealers will remain Smart dealers. I was hoping to get another one n a couple of years, down in Florida.
09-07-2017 11:49 AM
1stiski
Quote:
Originally Posted by valvestem View Post
I emailed my dealer this morning, asking about service and support for the local Smarts out and about that they have sold, or may have come in.

I was told that they will continue to support and service the Smart Cars.

The dealer service center is Prime MB of Scarborough Maine.

The way things are still in flux, I'll update if I run into anything different in the future.
Euro-Motorcars Mercedes and Former Smart dealer in Devon , PA , Their site shows no new Smart vehicles in their inventory , but will provide service and warranty work if needed. I have a new 2017 that hasn't even had its first service done , but I contacted the dealer and they said , no problem , we still provide service and parts .
09-07-2017 10:15 AM
Optimist Now that we are enjoying "Official" reporting from an executive with Daimler
Benz, could we request a list of the names and locations of the smart dealers
who have chosen to continue as active smart centers, selling the 2017,
smart fortwo ed.


This would be extremely useful to us smart advocates, generally news worthy to
the EV community and recognition and advertisement for the remaining dealers.


Thank you !
09-07-2017 05:35 AM
WheeMobile To echo smartAPM's post above...

Rallye Motors in Roslyn, Long Island is in the process of closing their Smart Center and just sold their last two gas models. According to their service representative I just dealt with, they will continue to service Smarts for at least the next four years. Basically for as long as the warranty service is active.
08-30-2017 04:09 PM
valvestem I emailed my dealer this morning, asking about service and support for the local Smarts out and about that they have sold, or may have come in.

I was told that they will continue to support and service the Smart Cars.

The dealer service center is Prime MB of Scarborough Maine.

The way things are still in flux, I'll update if I run into anything different in the future.
08-30-2017 11:09 AM
smartAPM Hello All!

It is true that our sales network is readjusting to the new brand strategy, but all smart centers that were selling gasoline 2017 models will stay on board as service centers for the smart brand. You will be able to enjoy the same service, warranty work and parts availability as before the electric shift, even if your dealer opted out of selling the brand.

It is important to note that Mercedes-Benz dealers that were not smart centers to begin with cannot order smart parts.

If you have difficulties or questions about servicing your vehicle, please contact 1-800-367-6372.
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