Smart Car Forums - Reply to Topic
Thread: 2016 Recalls Reply to Thread
Title:
Message:
Trackback:
Send Trackbacks to (Separate multiple URLs with spaces) :
Post Icons
You may choose an icon for your message from the following list:
 

Register Now



In order to be able to post messages on the Smart Car Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










  Additional Options
Miscellaneous Options

  Topic Review (Newest First)
09-21-2017 04:16 PM
Huronlad The mistake you made was assuming the M-B employees were competent. Keep the bar set low and make sure you tell M-B what you expect to be done when you are dealing with them.

I take it a step farther and M-B is always the last resort for work to be done on my car.
09-21-2017 02:15 PM
ShoshTrvls Word of warning ... actually 2.

(a) don't ever go to Cherry Hill Mercedes. This is the third time I've been screwed by them.

(b) there are parts needed for the recall, and you need to make sure that they order the parts and that the parts are in before you take your car in. This is true even if, when you call to schedule the appointment, and you speak with your service advisor, and you specifically say you want to bring the car in because of the recall notice, and he looks it up and tells you that there are actually two recalls, so he sees right there in front of him exactly what the recalls are, and then he schedules an appointment for you to bring the car in. Because what may end up happening is that you sit in the dealership for FIVE FRIGGIN' HOURS before they sheepishly tell you that they don't have the parts, never checked to see if they had the parts before making the appointment, and that they have failed to locate the parts anywhere nearby which is what they were trying to do for the last FIVE FRIGGIN' HOURS without telling you because they forgot to check on the parts when they made the appointment for you to bring the car in for the recall servicing.
09-20-2017 12:42 PM
sokoloff I suspect you will get a recall letter on the parking brake before too long. That recall is a lot newer than the first one. Letters are probably just now going out.

Len
2014 EV Coupe 12,500 miles
2014 EV Cabriolet 1,500 miles
09-20-2017 11:36 AM
ShoshTrvls
2016 Recalls

I received a notice in the mail from Mercedes of a recall related to headlamp caps on the 2016 smarts. Called to make an appointment (needed a servicing anyway) and was told that there is, in fact, a second recall also in place, for the parking brake. So, I'm thinking that many of you may not know of one or both of these (I almost threw out the recall notice from MB, since I don't own a Mercedes and assumed it was marketing materials). More info on both here:

https://www.cars.com/recalls/smart-fortwo-2016/

Interestingly, the parking brake issue advises that you call "smart" (and remember, this is the one I didn't receive a notice on) and the headlamp one advises that you call MB. I advise that you call your dealership and just have them look up your VIN. Or, theoretically, you can do that here (but I've never gotten the site to work; it just keeps loading after I put in my VIN): www.mbusa.com/recall

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

 
For the best viewing experience please update your browser to Google Chrome
 

Clubs, Garage Plus vBulletin Plugins by Drive Thru Online, Inc.