I've owned my 2013 Electric Drive for 18 months (had 20k miles, now 35k). Great car overall, but air conditioning is weak compared to my daughter's 2012 Pure. Before I invest $$ to have A/C worked on, do other Electrics have tepid A/C? Thanks in advance.
I have a 2014 ED and the air conditioning wouldn't blow cold air. I took it to Mercedes and was quoted $500-$600. A couple days later they said they were going to have to re-drain the system to fix a couple of O-rings and it will cost approx. $700. When I went to pick it up the total they wanted was approx $1,300. One year latter the air is not working again, considering other electric car options available on the market. I will never own another Mercedes Benz product in the future, and have to deal with the stealers for service.
My A/C on my 2015 451 ED failed two times in the first three years (fortunately on warranty).
The first time was a bad condenser temperature sensor (which seems to frequently fail on all Smarts) which was complicated by a broken connector to it. The temperature sensor diagnosis and replacement is an easy DIY job - look it up at Evilution.co.uk.
The second time they first replaced the compressor but the service techs did not seem to even know how to check its functioning (the weather was cool but a working compressor on the ED makes a very distinctive noise) and when I got home I found it still was not working. They then found that a signal wire to the compressor was worn through due to wire harness being cut by a sharp edge of the frame and repaired it. A post of where this wire harness wear or cutting occurs is here:
99+ today in LA, my 2014 Smart ED cools down in about a mile, gets chilly in two. I follow protocol and "crack windows" to let the hot air out when starting drive and always try to park in the shade. I watch my display and find it interesting how projected mileage decreases by about 20% when a/c is on then recovers when a/c is turned off. Most of my drives are 10 miles or less.