Disagree with you. The warranty period is 4 years and 50,000 miles on all new smart vehicles. I have yet to see any evidence of MB/smart disregarding the warranty. There have been loyalty incentives for years now, in at least some of the major markets there have been incentives dished out at test drive events that previous smart car owners have been invited to, etc.Bottom line after 8 years in the US as anything improved ?I don't believe smart as a mission and certainly lacks accountability for there loyal customer base.l wish this was not the case because the brand deserves better.
Do you have a more specific complaint?