Note that in this case, the whole battery pack was replaced only becasue of a bad connector (possibly damaged by the service tech?), or an internal relay or PC board - not the battery cells themselves.
Yeah, I still don't have my car back yet. They had to ship it over from Germany so I'm still waiting. This was under the factory warranty and not the BAP. I bought my Smart used from either a lease turn in or from being sold out right. Either way, I'm not on the BAP.