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We need a 10 character password with symbols and multiplecase. This is the most strict password I have ever needed, and its for a car forum. Maybe there should be more security on your end than require a multipleworkdandnumberpasswordWithMultimple#[email protected]#%$

Rant over. :) I'm back.
 

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I had my BigWarpGuy password not work. I tried creating another - BigGoofyGuy - but messed up with the activation link. I am now using TomLeeM and I got the activation working even though the link did not work - used the activation code and copied pasted it. I am back; sort of. Now I have three ID's with SCOA but only can use one. :(
 

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I tried to sign in but the system wouldn't take the "new and improved" password so I clicked the link to have it reset. When I tried to create a new one, it says my email address has been banned! An email address I've had for over 10 years and used here for 3 years with no problems. No idea how I was able to post this now, but the forum is pretty messed up now.
 

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I had the same problem. They finally fixed it but I had to send a screen shot of the problem in order for them to be able to track it down.

And I have had my address for going on 20 years!
 

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Administrator
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1,144 Posts
hey all,

Sorry about the wait, If you are unable to get your password resets properly sorted out due to old emails on your account still after the notice was sent out, we ask that you go down to the contact us area, and with the subject line of "password reset" add the following contents for me:

- Account Name
- Email On the account
- Email You need it changed to if need be

add all this, then hit send, and someone on our team will answer that email and fix your account up no problem.

You can do the same and send us a PM privately to have it manually changed, but due to the influx and us tackling a lot of issues, this would be a slower way of getting it reset. we recommend you use the contact us form to get it resolved if you can. If that does fail though and you have waited too long, send us a PM and we will Manually reset it. Just make sure you supply the information above for a quicker fix.

Also, If you do have the right email on your account, I would ask you to please check your spam/junk folders as sometimes with certain email providers, it tends to land in there.

Again, I personally apologize about the wait. We are tackling the password transition as quickly as we can. if you all need anything else, please let me know.

~Shane
 

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76 Posts
Yup mine was changed and not by me. As if the world of bad guys were lining up to infiltrate the smart car list. Typical delusions of grandeur that seem to part of the baggage hauled around by every IT geek on the planet.
 
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