getting money back
haasfogle
SmartCard is correct, I called 1 800 smartusa spoke to a very nice lady, gave her my res. # and she said a check will be mailed in 7-10 days, I'll update when I get it.
On the transmission, I have driven both the 2007 5 speed (for ther USA) and my 2006 EU 6 speed model, I am still in a learning curve but can say in the 36 hours that I have owned my Gray Smart I have learned how to make it shift better than my test drive of the 2007.
These cars are rather different than the cars we are use to, no one wants to re-learn how to ride a bike and driving a Smart is just that re-learning.
In the end (for me anyways) it is a question of MPG, I am willing to re-learn to get the better MPG and accept that it shifts differently than any other car I have driven.
haasfogle just call Smart and you'll get a nice lady and they'll send you your money bach.
Hope it helped
ASM