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So I am a bit nervous.

The price is right, I can score a 2015 with very few miles for a good price, but I am concerned with having a very expensive paper weight if something goes wrong.

Have any Smart electric drive owners had major issues?

What are common maintenance items? I see battery desiccant filter being mentioned.
 

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Do a little reading of the posts in this forum. You will see that the maintenance required on our cars is very minimal. Every two years you've got the desiccant cartridge, a brake fluid flush and maybe a cabin air filter change. All very easy DIY jobs and reasonably cheap. Everything else is an "inspect this, check that,etc." In the stickys above you can see exactly what the maintenance service entails.

As for the battery, I wouldn't be too concerned about that. I don't know of a single member here who has had to pay for his own battery replacement and I can only recall two members who had a battery issue at all and Mercedes picked up the bill on both of those. You can beg, borrow or buy one of the battery test units to verify the battery's condition if that would make you sleep better.

Len
2014 EV Coupe 15,500 miles
2014 EV Cabriolet 6,000 miles
 

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So I am a bit nervous.



The price is right, I can score a 2015 with very few miles for a good price, but I am concerned with having a very expensive paper weight if something goes wrong.



Have any Smart electric drive owners had major issues?



What are common maintenance items? I see battery desiccant filter being mentioned.


We bought ours (2015 12500 miles) sight unseen, shipped 1100 miles nearly 4 months ago and have 4000 miles on it. Not a single issue. It’s a blast to drive. Off the line blows away most ICE vehicles and it’s a real rush.


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Ours had a failure of the A/C twice. The first was a temp sensor connector failure (easy for any DIYer to fix), the second was a worn-through signal wire in the harness to the A/C compressor. This took quite an effort for the dealer to find and fix.
No other problems.

We leased then off-lease bought it new in 2015. We have put about 29k miles on it.
 

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I’m about to roll 35k miles on my 2014 that I bought in November with 27k miles. Only issue I had was a 12v battery and it was covered under factory warranty.


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I been thinking of getting one also found a good deal on a 15 ED I only an 8 mile round trip to work but you think I could make it to the nearest Walmart that’s about 50 mile round trip at around 65mph?
 

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MY08 cabrio MY09 Brabus MY21 Bolt
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. . . but you think I could make it to the nearest Walmart that’s about 50 mile round trip at around 65mph?
With an EPA rating of 68 miles that should be doable and once you get in the hyperwatting groove, 75 miles is easily attained? Not sure what region you live in but FRIGID weather (think 15% reduction) could make that a challenge?

The variables can include weather, speed, inclines, usage of heat/air etc.
 

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Make sure it's at least had one service visit in the past. My HV battery failed shortly after buying my 2014 with 18k miles when I found it had never been serviced. Had to fight with MB to get them to cover the replacement. They eventually did after several months of back and forth and getting corporate involved and this was with me still paying for BAP! I found several others who had the same issue I had but they all got much faster repairs because they had records of regular service visits.
 

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Ok thanks for the help I think me and Oliver will stick together for the next 10 years cause since I put cruise control in I’ve been getting 44.4 mpg and only fill up once a month so I’m good thanks
 

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Make sure it's at least had one service visit in the past. My HV battery failed shortly after buying my 2014 with 18k miles when I found it had never been serviced. Had to fight with MB to get them to cover the replacement. They eventually did after several months of back and forth and getting corporate involved and this was with me still paying for BAP! I found several others who had the same issue I had but they all got much faster repairs because they had records of regular service visits.
Service is important, but getting a battery health reading is more important. I'd insist on a printout of the battery health report or I'd take my own tester in with me to get the reading myself. I'd also insist that the battery desiccant cartridge be replaced if it's been in there for two years.

I'd love to hear about all "the others" who had the same issue as yours. We have not heard that here. You are the exception I think. Most of the owners here love their Smart electrics.

Len
2014 EV Coupe 16,000 miles
2014 EV Cabriolet 6,500 miles
 

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Service is important, but getting a battery health reading is more important. I'd insist on a printout of the battery health report or I'd take my own tester in with me to get the reading myself. I'd also insist that the battery desiccant cartridge be replaced if it's been in there for two years.

I'd love to hear about all "the others" who had the same issue as yours. We have not heard that here. You are the exception I think. Most of the owners here love their Smart electrics.

Len
2014 EV Coupe 16,000 miles
2014 EV Cabriolet 6,500 miles
Never said I didn't love my smart ED just have had some major issues that buyers of used ones need to be aware of warranty wise. This issue is rare but again I have found "The Others" with the same issue such as OP in this thread I'm not the exception. Myself and 2 others in this thread with same issue and others in the Smart ED facebook group also.

Charging Issue - Electric Drive - Club smart Car

It boils down to a bad ECM module in the battery but due to the way the battery is designed the entire battery must be replaced to fix this. Standard Mercedes warranty claim procedures requires you to be in compliance with service history or claim will be denied. In my case the original Lease holder never serviced the car. Returned the lease. MB sold it at auction with the requirement of BAP. I enrolled for BAP after purchase. Battery failed. MB denied a replacement. BAP referred me to the warranty dept which denied replacement. The BAP agreement I signed states I must maintain service history even though I had just bought an off-lease with no service history how could I possibly have had a service history when I just signed the BAP. Clearly they have not thought the resale BAP thing through. After 5+ weeks of the dealer supposedly working with the warranty dept I called MB customer care and it elevated to a MB exec in New Jersey. That person called me and said they would cover it this time but that "these are expensive precision parts that must be maintained". 9+ weeks wait for remanufactured battery from Germany. In the end it was fixed but not without considerable effort and grief on my part. So yes I'm sure like any car horror stories exist and OP was asking what to look out for and service history is very important if they want to get warranty work done. FYI 1 month before my battery died it checked out 100% on the factory health tester so clearly that is not going to tell you if there will be issues with the control modules.
 
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