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I’ve used the maps app on my iPhone in my smart multiple times and never had a issue with it(it’s even plugged into the radio and running carplay via usb when it’s doing it)
I use the cubby to the right of the steering wheel and never had a problem with it getting too hot.
Like others have said there has to be a issue with the phone or it’s in direct sunlight(which will make the phone get too hot then throttle itself and shut down if it gets too hot and overheeted(it will display a message just before it shuts down if it does)
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