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Not necessarily going to defend the marque, but the guy in the video is pretty clueless. I stopped watching when he talked about the brakes. Mercedes has been having their rotors have that wear ridge in them since they started using disk brakes 50+ years ago and you DO NOT have to change the rotors every time you change the pads.

As for the cost the dealers charge, I have been very fortunate. I have used dealers in several states where I lived and I was always treated well. Sure they were proud of the work they did and their prices showed it, but I never felt ripped off. Maybe I was lucky? That being said, over the years I have always tried to do as much of my own work as I could, figuring that no one cared for my car like I did.

Len
2014 EV Coupe 18,000 miles
2014 EV Cabriolet 12,000 miles
 
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