Unlock and pull the release handle located above the license plate...However I still don't know how to open tailgate door. There is no button inside the car or any button on my key fob to open tailgate door. Does anyone have any ideas?
Are you sure about #4 , on a Cabrio one button remotely opens the convertible top...On a standard remote, on the top of the key, there are 4 buttons.
1) red Panic button which sets off the horn, located at 12 o' clock position
2) door lock button looks like a closed locked at the 6 o' clock position
3) door unlock at the 3 o' clock position
4) rear hatch release at the 9 o'clock position.
the rear hatch release should open the back hatch on a cabriolet, there are 2 latches to release the top once the hatch is opened. If the remote button doesn't work, you should be able to unlock the doors and use the handle on the rear hatch to open the back end. If that doesn't work, you will need to move the seat forward, climb in the back and drill 3 holes to manually release the latches. that will get the hatches open, then they will have to be troubleshot to see why they don't work.
I would check all the fuses to see if one is blown before I went too far.
I also would recommend a subscription to the Evilution.com site which has tons of procedures and help with everything for all versions of the smart cars. All models from 45-453 (including European models)
Reading that is a little confusing. I think it assumes the driver's door is unlocked. My Cabrio remote has four buttons.Page 56 of the owners manual:
to open the hear hatch (gate)
1) Press button 1 on the key twice.
2) Pull the release handle in handle recess of the tailgate. (above license plate)
The tailgate is unlocked.
Swivel the tailgate downwards to open.
I can only assume you do not have an owners manual so here is a link for all the years manuals:
The OP's comment, "There is no button inside the car" (except for the one on the button panel?) would suggest interior access?Reading that is a little confusing. I think it assumes the driver's door is unlocked.
Yeah, I feel like such an idiot. I must have mis-punched my remote a bunch of times. I put my dog in the back of my smart everyday, sometimes 3-4 times. It always seemed like it took a third push to unlock the hatch.Quote directly from the owners manual, plus a link to a youtube video, I can't be much clearer than that.