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Rail Baron- I had exactly the same worry. I am leaving for a three week vacation in a few days but DID get my confirmation Monday this week- a close call. Last week though, as I worried about missing the confirmation as you did, I called the 800 number and a rep named Jerome took my choices and promised that he'd enter it for me if I was away.

Luckily I did get the email in time so it wasn't necessary. But Smart did come through for me and I appreciated it. I probably should have posted the incident and I wish, after hearing your story that I did to let this nice group know this could be done. Good luck Rail- hope you get it soon!

Funny thing is I bet many Smart buyers are big travellers and this sytem is set up in a way that this problem is pretty predictable.
 

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Rail, It just might be your car will be on the same ship the original date confirmation would have been- hence really no delay- hope so as this wait is difficult.
 
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