Has anyone had the following? We have had the same issue with both of our 2008 and 2011 Smart Fortwo; when flat towing one or both locks disengage and the hood slips out, dangles and is held on only by the nylon retaining strap. Luck was on our side and the hood wasn't damaged, but the locks were damaged. We are now looking for a body shop to make the repairs in the Gilbert, AZ area. Anyone in the Gilbert/Phoenix area can recommend a body shop with Smart Car experience?