I posted about flat-towing my smart and the code thrown last week. I got the car back on Friday and just disassembled the clutch actuator to get to the bottom of the failure.
The work was done at a European car repair shop a short walk from my house (that and I had had the shop work on my Golf was the reason that I had it towed there).
The total pre-tax bill was $1051. $771.43 for the clutch actuator. The Mercedes dealer in Seattle apparently didn't have one, so there was an additional $12 to get it shipped from the Portland dealer. There was also a $27.93 shop supply charge. Labor was $52 to diagnose the problem (and attempt to convince the clutch actuator to start working), $162.24 to remove, replace and perform the "relearn" procedure, and $25.46 for "hazardous materials" (under "labor" costs?).
I opened up the old clutch actuator and found that the spiral gear (that is formed into the end of the motor shaft) had broken off. The broken gear matched against the broken shaft, so there wasn't any other broken gear parts in there.
The clutch actuator has a big spring that should push the actuator out and disengage the clutch if the actuator should fail, but the broken gear and something else that I was unable to identify were wedging the actuator in, so the clutch remained engaged and so the car would not roll. I removed the motor and the broken gear, but the actuator would still not move until I started removing the bits inside the housing, and then the actuator popped out from the force of the spring mentioned above.
Since the gear is part of the motor shaft and is under a lot of load, I suspect the actuator would need a new motor to be repaired. If anyone wants my old actuator, let me know.
alan
The work was done at a European car repair shop a short walk from my house (that and I had had the shop work on my Golf was the reason that I had it towed there).
The total pre-tax bill was $1051. $771.43 for the clutch actuator. The Mercedes dealer in Seattle apparently didn't have one, so there was an additional $12 to get it shipped from the Portland dealer. There was also a $27.93 shop supply charge. Labor was $52 to diagnose the problem (and attempt to convince the clutch actuator to start working), $162.24 to remove, replace and perform the "relearn" procedure, and $25.46 for "hazardous materials" (under "labor" costs?).
I opened up the old clutch actuator and found that the spiral gear (that is formed into the end of the motor shaft) had broken off. The broken gear matched against the broken shaft, so there wasn't any other broken gear parts in there.
The clutch actuator has a big spring that should push the actuator out and disengage the clutch if the actuator should fail, but the broken gear and something else that I was unable to identify were wedging the actuator in, so the clutch remained engaged and so the car would not roll. I removed the motor and the broken gear, but the actuator would still not move until I started removing the bits inside the housing, and then the actuator popped out from the force of the spring mentioned above.
Since the gear is part of the motor shaft and is under a lot of load, I suspect the actuator would need a new motor to be repaired. If anyone wants my old actuator, let me know.
alan