Smart Car of America Forum banner

21 - 34 of 34 Posts

·
Premium Member
Joined
·
11,310 Posts
I really liked the turn it upside down and shake it idea.
Kind of like a toaster.... My key got stiff a few times so I shot some lock lubricant in there (silicone spray) and slid the key in and out a bunch to get the tumblers moving around. No problems since..:shrug:
 

·
Registered
Joined
·
763 Posts
I hope you took notes on the exact order of each action you took in case you have to repeat the process.

If you have the dealer check it, please report back on what they say. Chances are, whatever the problem, some combination of the actions you took and time got you back on the road. These are the kinds of things where you wish you could just say you reached in with some fine tweezers and found a random sesame seed from the burger you ate on the road the day before and that fixed the problem. Unfortunately, you don't know if it was stiff and the lubricant fixed it; there was debris that gradually became dislodged, you had some sort of electrical anomaly that came and went; etc.
 

·
Registered
Joined
·
2 Posts
Similar situation.
Key felt "funny" going in, a bit reluctant. It would not turn.
Looked this thread up. I got out the shop vac and WD-40.
Vacuumed the key hole and sprayed lube.

The key went in easily, but still would not turn.

I TRIED to get the console up to find the elusive yellow lever. The console would not budge.
Finger tips quite sore, came inside to check that I was doing that correctly.

Went back out and key moved! Then easily.

Like BB Benz said, "Sometimes it just takes time for penetrating lubricant to find the right spot!"

So, likely a bit of McDonald's French Fry or something.

It is not the "smart"est design.
 

·
Registered
Joined
·
1 Posts
Now in June 2020 I have a 2013 Smart Car ForTwo and the exact same issue. Battery ok, locks and unlocks ok. Wife brought me the spare key and still key not turning. Tow truck driver tried everything then the car was towed to the Smart Car Dealer in Clearwater. Next day received a call that the "Key Set" has to be replaced. $1,500 total cost for parts, labor etc. When you are stuck on the road was not thinking of searching the forums. Hopefully, you have read the post above and give that a try prior to turning the car over to the dealer. Not that it would have changed my situation but would have liked to try that fix.
 

·
Registered
Joined
·
583 Posts
One of my few complaints with the car is the key location. Idiotic, moronic, stupid, impractical all come to mind. Keyway open to debris, spills. Key subject to accidental side impact when inserted. And then of course, there’s the replacement cost.
 

·
Registered
Joined
·
583 Posts
Well, you know... If you put the engine in backwards, who's gonna notice a little thing like the key being in an awkward place. Hey, for all I know, that's how a Saab jet is configured. That, or they were just drunk.
 

·
Registered
Joined
·
13 Posts
Well... now I have the same problem!
It started many months ago. I would try the key and it wouldn't turn [inserted easily]. Then, after a few minutes of trying, it would work. Or, of course, if you just walk away and come back it would turn.
Then, one day, it just stopped working [turning] at all.
That was a few months ago! [I, as well, have extra vehicles]
Dave
 

·
10Year+ Supporting Member
Joined
·
3,677 Posts
The instructions are great... can I have an explanation?
Is this a secret you could share with the forum?
Dave
Don't expect a quick reply. The poster in question was a one hit wonder. One post almost 6 years ago, and never seen here again.
 

·
Registered
Joined
·
13 Posts
Don't expect a quick reply. The poster in question was a one hit wonder. One post almost 6 years ago, and never seen here again.
LOL... for some reason I hadn't thought to even look at the dates. Thanks for the heads up. I see there are a few threads discussing this... I'll keep exploring.
 
21 - 34 of 34 Posts
Top