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Discussion Starter · #1 ·
Hey guys!

My 2013 Smart ED is coming to the end of the 4 year warranty in November. I just bought it last month and it only has 12k miles. I imagine not much (if anything) will be warranty worthy. I took it in for it's first service at the MB dealer two weeks ago and I asked the service clerk when the warranty was up (I didn't know if it was even still in the window) and she told me it was up in November. I've never had this new of a car and certainly haven't had a car under any kind of warranty before. I asked the lady if they check warranty covered parts if I bring it in again in a couple of months and she almost laughed in my face. She did however hint that if I bring it in with the suspicion of a warranty covered issue that that could work. So, ED drivers of SCOA... What if anything did you have replaced under warranty?

Thanks all and keep being electrifying!
 

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If you own the battery, I'd ask them to check the battery and give you the printout. I think it is supposed to be at least 42 Ah - please correct me guys if I'm off. I still have over two years left on my battery, but I take it in just to cover my bases in case there is an issue while it is still under warranty. The battery check only costs me $55 at my dealer. Of course if everything seems to be good with it, then maybe that would not be necessary. You should probably put your VIN into the recall site and make sure there are no recalls outstanding, although that should have been addressed at your last dealer service. There was also at least one battery software update that might need to be done. Your dealer can tell you that.

Len
2014 EV
 

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Discussion Starter · #3 ·
If you own the battery, I'd ask them to check the battery and give you the printout. I think it is supposed to be at least 42 Ah - please correct me guys if I'm off. I still have over two years left on my battery, but I take it in just to cover my bases in case there is an issue while it is still under warranty. The battery check only costs me $55 at my dealer. Of course if everything seems to be good with it, then maybe that would not be necessary. You should probably put your VIN into the recall site and make sure there are no recalls outstanding, although that should have been addressed at your last dealer service. There was also at least one battery software update that might need to be done. Your dealer can tell you that.

Len
2014 EV
Thanks, Len. I guess I should've clarified. I'm still covered under BAP until 2013. Warranty covered items other than the battery.
 

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Thanks, Len. I guess I should've clarified. I'm still covered under BAP until 2013. Warranty covered items other than the battery.
MY13 ED vehicle warranty is 48/50,000. Add BAP and with monthly payment plus annual maintenance ONLY the HV battery is covered for 10 years.
 

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I think for the BAP warranty to stay in effect, the owner is required to do the annual battery check I mentioned. There is no charge to the owner if I understand that correctly. The desiccant cartridge also needs to be replaced every two years and that's also covered by BAP. I'd sure get those done as a CYA.

Len
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Beyond giving it a good once-over when the weather is nice and noting any defects I'd suggest the following

  • Check the differential for the bleeder valve leaking oil. This isn't uncommon in EDs.
  • Check the coolant pump for any leaks, they'll probably be obvious if you look in the motor compartment. Its the thing to the left of the charger.
  • Look at the wiper stalks for any corrosion/paint bubbling. Replacements are covered under warranty.
  • Have a good look at the polycarbonate roof (if you have that). Any cracking will entitle you to a new roof.
  • Make sure the rear defog/defrost is working well.
  • Highline satnav: Claim its sluggish, and have them update the firmware if it hasn't been done already.
  • Check the rubber boots on the axles for damage etc.

The *new* capacity on the battery is ~52Ah. You should be pretty close to that 50-51Ah with the MB Star readout. The local MB service folks said to me to come by any time and they could read it out. ymmv.
 

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Like Blaine said, check that rear diff. I just had mine in for some warranty work. My 2013 had that leak.


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Discussion Starter · #8 ·
Beyond giving it a good once-over when the weather is nice and noting any defects I'd suggest the following

  • Check the differential for the bleeder valve leaking oil. This isn't uncommon in EDs.
  • Check the coolant pump for any leaks, they'll probably be obvious if you look in the motor compartment. Its the thing to the left of the charger.
  • Look at the wiper stalks for any corrosion/paint bubbling. Replacements are covered under warranty.
  • Have a good look at the polycarbonate roof (if you have that). Any cracking will entitle you to a new roof.
  • Make sure the rear defog/defrost is working well.
  • Highline satnav: Claim its sluggish, and have them update the firmware if it hasn't been done already.
  • Check the rubber boots on the axles for damage etc.

The *new* capacity on the battery is ~52Ah. You should be pretty close to that 50-51Ah with the MB Star readout. The local MB service folks said to me to come by any time and they could read it out. ymmv.
Thank you! I'm not much of a car guy so where exactly would the differential bleeder valve be? Also, the plastic covering around the frame that holds the windshield looks pretty warped. I assume that'd be covered as well?
 

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Thank you! I'm not much of a car guy so where exactly would the differential bleeder valve be? Also, the plastic covering around the frame that holds the windshield looks pretty warped. I assume that'd be covered as well?
Its on the top of the differential and hard to actually see. Its under the charger if you are looking down through the motor access panel.

Instead, have a look under the car at the back. Look for oil drips on the garage floor, which is what made me look more closely. The diff itself may have evidence of the leak on it. see this picture of mine while it was leaking. That's taken from the right rear underside and shows the diff and right axle mating point. You can see how the oil has been flowing down the diff, leaving a film on part of the casing.


The coolant pump is clearly visible if you open the motor compartment hatch in the trunk. Any leaks should show similar filming on the pump casing.

As for the plastic warpage, when you take it in to MB make a note about it with them for the service log. Depending on your relationship with the dealer they may just replace it. That's what happened with my wiper arm. It had some bubbling under the paint and they just replaced the whole thing. Probably helped that I was paying for a regular service though.
 
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