Let me clarify, it says "clear fault" not "clear fail."
Also, to help anyone else who wants to try this, here's why installing the software was finicky for me:
I'm using an older android phone with 12GB of internal memory and a 64GB SD card. Evidently, all of the Autel software will only install to the internal memory. It kept telling me to delete apps & storage out of my internal memory. It looks like it needs more than 2GB to install.
So, I finally got what I thought was everything installed and went out to my car.
Once the dongle was plugged in and car in the second on position, I had to manually enter my VIN.
Then, the app said it had to update the firmware. Okay, more waiting.
Then, more software download. Each downloading of software took a really long time, both in downloading and self-unzipping. I kept thinking something must have gone wrong but I just waited and waited.
Finally all was finished and the app ran with no problems at all.