[smarttunes2020]

I had to change my battery after coming home from a long vacation, when the new battery was put in, my radio asked for a passcode, now it's telling me to call my service person, I live on an Island, we do not have a "Smart Car" service facility. Can anybody tell me what my next move is??? it's a 2014 gas smart car
thank you
Katrina

 

[NW453]

You can try '1234' or '0000'... That was the factory default security numbers on the 451's for years.

 

[Chopper]

Sometimes you may find a card tucked in the handbook or service book, which has the key code and radio security code. You're supposed to remove it and keep it in a safe place, but no one ever does.

Failing that, you'll probably have to visit a dealer. They'll likely want to see proof that you own the vehicle before handing over a code.

 

[strelnik]

I had to change my battery after coming home from a long vacation, when the new battery was put in, my radio asked for a passcode, now it's telling me to call my service person, I live on an Island, we do not have a "Smart Car" service facility. Can anybody tell me what my next move is??? it's a 2014 gas smart car
thank you
Katrina

Maybe this will help. I found a company that lists codes for smart radios based upon model.

 

[colin555]

In the UK Smart dealers charge £20 to look up the radio code for your car, after proof of identity that you own the car. I never had the code when i bought my 451 secondhand, it got lost by the first owner, so had to pay up.

On the 453 there is no code, so no problems. I own the basic radio (Passion model) and not a DAB screen radio/sat nav unit (on higher trim models), so no worries about anyone stealing a basic radio, as its (errm!) so basic

 

[jwight]

D

Maybe this will help. I found a company that lists codes for smart radios based upon model.
View attachment 62543

Don't believe the Becker and Grundig radios were used in North American smarts....

 

[strelnik]

D

Don't believe the Becker and Grundig radios were used in North American smarts....

I cannot say, but my intent was to provide widest breadth of information, since some people may visit Europe and return with gray market radios.

 

[LAWRENCE OF GRANGER]

I had to change my battery after coming home from a long vacation, when the new battery was put in, my radio asked for a passcode, now it's telling me to call my service person, I live on an Island, we do not have a "Smart Car" service facility. Can anybody tell me what my next move is??? it's a 2014 gas smart car
thank you
Katrina

I had that happen to me after replacing the battery. the dealer told me to try 0000 and it worked. Mine is a 2013.

 

[strelnik]

I had that happen to me after replacing the battery. the dealer told me to try 0000 and it worked. Mine is a 2013.

Folks,
All the items that we have learned about the radio issues would make a great DIY sticky. Can we get the forum deities to make this happen?