Smart Car of America Forum banner

1 - 9 of 9 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter #1
I had to change my battery after coming home from a long vacation, when the new battery was put in, my radio asked for a passcode, now it's telling me to call my service person, I live on an Island, we do not have a "Smart Car" service facility. Can anybody tell me what my next move is??? it's a 2014 gas smart car
thank you
Katrina
 

·
Registered
Joined
·
78 Posts
Sometimes you may find a card tucked in the handbook or service book, which has the key code and radio security code. You're supposed to remove it and keep it in a safe place, but no one ever does.

Failing that, you'll probably have to visit a dealer. They'll likely want to see proof that you own the vehicle before handing over a code.
 

·
I'll figger this car out
Joined
·
287 Posts
I had to change my battery after coming home from a long vacation, when the new battery was put in, my radio asked for a passcode, now it's telling me to call my service person, I live on an Island, we do not have a "Smart Car" service facility. Can anybody tell me what my next move is??? it's a 2014 gas smart car
thank you
Katrina
Maybe this will help. I found a company called ivgsoft.com that lists codes for smart radios based upon model.
62543
 

·
Registered
Joined
·
32 Posts
In the UK Smart dealers charge £20 to look up the radio code for your car, after proof of identity that you own the car. I never had the code when i bought my 451 secondhand, it got lost by the first owner, so had to pay up.

On the 453 there is no code, so no problems. I own the basic radio (Passion model) and not a DAB screen radio/sat nav unit (on higher trim models), so no worries about anyone stealing a basic radio, as its (errm!) so basic :p
 

·
Registered
Joined
·
2 Posts
I had to change my battery after coming home from a long vacation, when the new battery was put in, my radio asked for a passcode, now it's telling me to call my service person, I live on an Island, we do not have a "Smart Car" service facility. Can anybody tell me what my next move is??? it's a 2014 gas smart car
thank you
Katrina
I had that happen to me after replacing the battery. the dealer told me to try 0000 and it worked. Mine is a 2013.
 
1 - 9 of 9 Posts
Top