I inquired about the roof when I was in for service today, They looked at it (it is getting really bad) and said to schedule it, they need it almost 2 days. I ask about a loaner car, and they said sorry, we can get u a discount on a rental. If I take it it Wednesday morning I have to leave home before 8, to be there by 10, sit there all day, they close at 6, then wait outside till about 8:30 until my wife gets off work and can get up to Indy. Then go back Thursday night (about 8:30 by the time we could get there) and pick it up. One would think that being owned by the Mercedes dealer next door that they would have some kind of loaner or used car they could offer. And when you wait there the TV only gets a few channels, and very poor at that, I guess they haven't heard of cable up there.