I made my reservation on May 8 and haven't had any contact since the mail on Oct 9 saying that people with reservations would be contacted shortly. I haven't had any contact since then. Does anyone know what is happening with this process?
quick point of reference, my online resv was 4/3 and received the confirmation email on 11/9 so you'll need to be waiting a bit longer. If you look through the threads you should see where smartUSA is up to (look at the last 4-digits of your resv #) and compare it to what folks have rec'd on this site. They have ramped up a bit (did 2 4-digit resv #'s in one day recently) but the progress is still fairly slow.