Surprised that San Francisco Mercedes Benz would services smart cars. My local MB dealer in Westminster, CO does not deal w/body repairs, and may not service your smart car much less order parts.
Smart EQ's prices seem rather out of place for discontinued vehicles at San Francisco MB dealer.
Had 2014 Smart ED that was leased from MB dealer in Westminster, CO. At end of lease returned to dealer.
Big issues were short range, lack of DC charging capabilities, no heated seats. Was leasing car and HV battery a separate leases... maybe a mistake for getting Colorado EV credits. Glad car is gone, replaced by used BMW I3, more capable vehicle.