I love this forum. My 2008 Pure had a seat-belt problem a couple years ago, seat-belt buckle would not seat & latch. Visually obvious. The smart dealership insisted that a $300 diagnostic must be performed prior to any consideration of the problem & remedy. Many here said the safety issue should be addressed under manufacturers warranty (though well beyond the 2 yr warranty). I raised HECK by escalating it beyond the dealer to MB. Eventually got the diagnostic fee waived & labor waived if I'd pay for the part. I reluctantly agreed (limited other options) as my granddaughter was driving it at college. Complaining here alone has no affect on Smart/MB. Only complaints registered with NHTSA will accumulate enough weight & attention to affect a recall. It takes 10 minutes, & if every complainer took the time to complain where it has the best likelihood of benefit, we could actually have a chance for a recall. YES, we are not a large numbers of complaints, but as a PERCENTAGE OF OWNERS AFFECTED, WE ARE LARGE. I own TWO 2008 ForTwos, 100% (both) have had unreliable transmission behavior getting into or out of gear (I have to pay for a firmware update to fix the behavior?), 100% have seat-belt failure, 100% have had seats that stopped adjusting forward/rearward travel. Now one leaks fuel from a hole in the plastic pan, which many of you have already experienced. Failure of a G&K modified gas tank or is it the fuel pump? Don't know yet, but this fire hazard safety issue crosses the threshold into really unhappy ownership. I think I'll start a fresh thread encouraging NHTSA reports as a catalyst for recalls.
