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Service problem, Cayman Islands

1068 Views 2 Replies 2 Participants Last post by  Caymansmart
I have a Smart which has a transmission error light on. The dealer here in The Cayman Islands for Mercedes says they dont have a license for Smart so won’t even look at it. The old dealer says they cannot get a code to update the software. They say do not drive the car, but there seems to be no solution available. Any ideas what can be done to get a software update overseas?
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Welcome to SCoA! :)

More information would help - year and mileage of the car, any OBD codes, symptoms of transmission problems, etc......
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