Wouldn't most Seattle-area reservation holders only have had a chance to test drive one of the European spec cars that were here on the road show, not a US spec car? I was told that the US spec car shifts gears better than those cars. The gear change was the one thing that I didn't like about the car. Wouldn't most people who haven't blindly decided to get the car want to see what a US spec car shifts like?If you have already driven at a road show, we ask that you allow us to test drive all of the reservation holders that have not driven the car yet so they feel as confident with their decision to purchase a smart car as the rest of us.
With all that has been going on it has been tough for me to keep up with all of the threads I have working. I should pay attention to my own at least I guess. We received our reservations for vehicles scheduled to arrive in the next 30 days. Thursday night I sent emails to all the reservation holders I have contact information for. If you feel you should have been on that list, call smart 1 (800.762.7887) first to confirm you are "in transit" or better, then give me a call here at the store (206.243.1455). Any of our staff members can assist you so you don't need to get to me directly. Our voicemail system has crashed so if you are not able to get a person on the line send an email to [email protected] and I will do my best to get you the information you need. PLEASE do not call until you have confirmed with smart 1 that we should have contacted you.Hi Ethan,
Do you have an update on when you will receive Seattle's reservations? After you have these, will you guys be calling your reservations? How far does your territory extend? Canadian line, all the way to eastern Washington, etc?
It is my understanding that many dealers are not ready to receive cars for a variety of reasons. This will not keep you from getting your smart, as long as you are able to make arrangements with the dealer your car has been diverted to. As for Montana and surrounding areas, Seattle is going to be the assigned delivering dealer for most. We are very flexible on delivery and transportation so let us know your needs and we will do our best to accommodate.Greetings
I'm from western Montana and have been told that I will pick my smart up in Seattle. There are no dealers in Montana or any states surrounding Montana.
The only "dealer fee" that is not a Manufacturer or shipping fee is the doc fee which is the same for every transaction. At this time there are no additional prep or inspection fees. The "destination charge" is an actual shipping charge that all new vehicle manufacturers charge in addition to the MSRP. smart is charging the same $ amount regardless of location to be fair to all consumers and dealers.Ethan,
Can you tell us where your dealership stands on the extra fees (doc fee, prep fee, etc) issue that's received much attention elsewhere in these forums recently?
Thanks
We will be charging $50 to recover documentation and notary expense.robertm, this post was in the discussion of out the door cost elsewhere. Posted by prash
Join Date: Oct 2007
Location: Wash DC Area
MD fees capped
..I think at 100 but could not confirm since this article is old. (2006)
http://wbjournal.com/j/index.php?option=com_content&task=view&id=611
Seems WA state is fixed at $100, unless it has gone up again.
Thanks Ethan,We will be charging $50 to recover documentation and notary expense.
No, you lemming - it's not good news. Your pocket is being picked. Wake up!Thanks, Ethan, for the great news and prompt reply. We really appreciate your participation in the forums.
It is good news compared to other states doc. fees.No, you lemming - it's not good news. Your pocket is being picked. Wake up!
