10Year+ Supporting Member
That's the very reason I am so reluctant about taking my car into the Jacksonville dealer. They tend to damage as much as they repair.
He ripped the Top piece right off breaking the Bottom piece all to hell (top piece is Good)... He said he tipped it up but then slipped and levered it right back until he ripped the top out of the bottom piece...!!!...???They broke it - they should fix it. What am I missing?
I had just about purchased a used Fortwo. Signed most of the papers, put in for the financing, scheduled the rest of the paperwork and the pick up for tomorrow. But then they saw this and have to take care of the recall before they can give me the car. The good news is that they dealer I'm buying from is handling taking it to the nearest Mercedes dealer that can repair the issue, especially since that's over an hour away from here and only has service hours while I'm usually working. The bad news is that it's going to be almost three weeks before I can get the car. I was already spending hours a day watching videos and reading posts about the car before I decided to get it, I got myself all hyped up and now gotta wait a little bit longer.
Brabus007, maybe the best solution to the broken armrest would be to get the dealer to ship you the armrest and install it yourself?He ripped the Top piece right off breaking the Bottom piece all to hell (top piece is Good)... He said he tipped it up but then slipped and levered it right back until he ripped the top out of the bottom piece...!!!...???
The FIX is the dealer is going to replace it with a "Smart Car OEM Armrest when the parts come in...(I liked our old one better)...
No charge for the FIX...BUT... Over one hour drive back to get it fixed, and over one hour drive (50 miles) back home (NO COMPENSATION FOR TIME AND GAS) ....hmmmmmmmm...<:-((
They Fixed The FIRE PROBLEM for Me... Why Don't I Feel Like I'm WINNING...
I just had the work done on my car today and I'm not exactly happy after seeing this thread. I went to pile the junk back into my car when I decided to remove the cover and take a look.I just checked my wife's car. In my wife's car, the rearward edge of the insulation is sagging a bit. If it were sagging about an inch more, it would be making contact with some part of the engine/gearbox/exhaust, but I can't see what.
In the diagram - https://www.mercedesbenzsmartparts.com/images/parts/motor/fullsize/9010555.jpg , it is on the underside, to the rear of the opening, in the part labelled 1. (I can't find the insulation listed as a separate part.) If you open the engine cover and then reach in and feel along the inside towards the rear of the car, you will feel the insulation in question. It feels like a padded cloth. If you feel along it towards the rear as it arcs downward, you will reach its opposite edge. Feel from side to side for the entire width of the engine cover opening for any of it drooping enough to contact whatever is below it. Note that if the engine bay is as dirty as it is in my wife's car, your hands will get dirty.
I tried some spray glue, but it didn't work. Take a look at my cabin side before and after pics (above), taping the edge up works for me. If my gorilla tape job fails I'll get some HVAC foil tape, it's good to 325F.. Guess I'll try some high-temperature glue to hold the dangly bits up,
If that is any indication of what's in store with this recall, no thank you. My insulation is still in great shape.I just had the work done on my car today and I'm not exactly happy after seeing this thread. I went to pile the junk back into my car when I decided to remove the cover and take a look.
First, they removed the insulation from the engine cover and didn't replace it. I know it was there the last time I had it off.
Third, I Googled the part (part number A4516820061) and then found the image in the online documentation for what they replaced. It looks like a chopped off cheap version of what the diagram above looks like:
Sigh... A quick inspection shows that's exactly what they replaced, not the whole thing.
Needless to say, I'm not happy with the results. Guess I'll try some high-temperature glue to hold the dangly bits up, and I'll have to buy some insulation for the engine cover.
I totally agree with you!! I can't imagine any respectable M/B dealership could let that kind of work leave the shop. I re-glued my cabin side mat with Gorilla glue a few years ago and it is still holding well. It did not look anything like the one posted above. It was just a little loose in a couple of small areas.If that is any indication of what's in store with this recall, no thank you. My insulation is still in great shape.
I added the steel straps to the front and secured the rear with added screws and fender washers.