Starting to get reconnected with the forum ...
As my son has kind of 'adopted' our smart as his daily commuter since he needed a car after graduating from college coming up on 3 years this coming May and all I asked is that he maintained it. At least initially, we took it to Loeber as well but at their MBZ labor rates we asked our local mechanic closer to home and they have been able to do just about anything it needs at better rates and of course the convenience (at least for us, they are quite close to home). They'll only do stuff that it really needs (they'll check the brake fluid, etc. and if it needs it they'll change it, etc.) ... anyway, they're an independent shop that also sells Bridgestone tires. They're in Schaumburg, CNS Automotive. At close to 40K on it, the tires still look good as well as the brakes, seems to eat headlight bulbs and more expensive synthetic oil changes but otherwise gets really great mileage on his commute but we may well trade up to an electric drive smart when they get out this way.