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Discussion Starter #1
Ok guys I searched and read up on spare keys but a lot doesn’t apply to me because I am in Hawaii with no Mercedes dealer here on my island. I read about some folks having keys made by locksmiths and so forth so my question is, does the car need to be present for this to happen? Is there alternatives for me? Can i order such a thing thru a mainland company and have a key made with a vin number or something? 🤷🏻‍♀️ My car came with only 1 key and a second one would be nice.
 

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Yes the car has to be present so the locksmith can program the key to the car.
Ask local locksmiths with key in hand - if their 'non-MB Star' locksmith system can interface with your car they can do it.
Probably cheaper than the $400 MB dealers charge...
 

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Also, bring all the keys with you. I don't know if it's inherent in the design or just some of the software used, but the keys all need to be added when making changes. Keys not present and reprogrammed will no longer work.
 

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If you just want to have a way to get back into the car if the keys are locked inside, a blank can be cut that will open the driver’s side door.

You won’t need to have the car present to have the key cut, but it won’t start the car without being programmed.

If you want to program keys, ALL of the keys need to be present when adding a new key.
 

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Ok guys I searched and read up on spare keys but a lot doesn’t apply to me because I am in Hawaii with no Mercedes dealer here on my island. I read about some folks having keys made by locksmiths and so forth so my question is, does the car need to be present for this to happen? Is there alternatives for me? Can i order such a thing thru a mainland company and have a key made with a vin number or something? 🤷🏻‍♀️ My car came with only 1 key and a second one would be nice.
I lost my one key and now they tell me that I have to buy a 1400 new computer in order for the new key to work. I'm I being hosed? Also,the dealer kept saying that it happens sometimes the people from smart tell me it's every time. Any advice besides,don't lose your key. we were going to get a new one but they said it was 200. but that was a lie. seems this car is like a needy women every time we turn around ugh love her but I think it's time to break up
Welcome to SCoA! :)

In the beginning....that was the case - no keys = new SAM. Now, smart can use your VIN and send the info to your dealer to reprogram new keys: Best option when all keys are lost Your smart dealer should know that.

You also have the option of buying new keys and sending them and the SAM off to SOS Diagnostics for reprogramming.
SOS is another option.
 

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Discussion Starter #8
So I contacted a couple of locksmiths here, 3 to be exact and only 1 of them said he could help me but needs to look further into. 1 said nope they don’t touch Mercedes things because they are a pain and super expensive, the other had no clue what a smart car was and told me I needed to contact Mercedes and well the 3rd said he’s done a couple and will have to look into pricing but I’ll be looking at anywhere between 200-300$ for a second key. 😳 (you’re so lucky you live on an island in the middle of the pacific they say) Ha! Yeah uh huh sure!! 🙄😏 not when you don’t have options to different thing!! 😠
 

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At this point, I would go with the spare door unlock-only key route until a viable full-service key can be had. Avoid being locked out! Losing a key is harder to do esp if you can have a key-tracker attached to your keychain.
 

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When you get your car, just take the key to their keymaker counter and tell them to copy it. They don't have to know what it's for if they have a similarly-shaped skeleton to cut one on.
 

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Yep, tried them! They were the ones who didn’t know what a smart car was and told me i had to go to Mercedes. 🤷🏻‍♀️
it takes a special machine to make the grooved keys that some cars use now (now necessarily just MB) and i guess my ACE is fortunate enough to have one. BUT a regular locksmith might have one, you'll just have to call everyone you can find in your yellowpages or online and ask.

sorry

Bill
 

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I have a 2008 and 2013 SMART cars. Both are driven by my sweetheart and me. I got my Keyless Remote Key blanks from eBay about $10/each. Then, I took blanks to my local locksmith for cut and reprogram about $100/each. Blacksmith made 4 duplicates they all work fine. One failed a few months after because the battery contact spring fingers needed a little bend for stronger battery contact. You must take all existing keys to locksmith for reprogramming. Existing keys not present during reprogramming will no longer work. Good Luck!
 

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Discussion Starter #16
So my car got shipped out to me today and the dealership I got her from said they only had 1 key but they have the second key now!! I was like thank god!! At first they said only 1 but now theirs 2!! 🤦🏻‍♀️🤷🏻‍♀️Whew, what a relief though since apparently no one here can get a key made for me! 😬
 

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I advise you to put that spare key somewhere very, very safe. It is my understanidng that if all keys become lost recovery of the car is very expensive.
 
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